Administrator - Student and Staff Support

Eastern Colleges Group
Bury St. Edmunds
27 Sep 2019
02 Oct 2019
Contract Type
Part Time
Administrator - Student and Staff Support

West Suffolk College, Bury St Edmunds

Permanent, 25 hours per week, Monday to Friday 9am -2pm.

Salary: £10,895.72 - £11,163.91 pro rata'd (£16,125.66 - £16,522.59 FTE) per annum, depending on experience

The College Administration team are looking for a Administrator to support Students and Staff at West Suffolk College. We are looking for someone is calm under pressure, with a methodical, organised and flexible approach to their work. This role will require someone that is able to communicate and engage with both students and staff at all levels. Also have flexibility with your working hours.

If you are looking for an administrative role where no two days will be the same and have an interest in working in the Further education sector this role may be right for you.

Role Responsibilities
  • Provide a student reception service acting as first point of contact for student enquiries and manage the College's lost property service.
  • Act as first point of contact for the College bursary scheme. This may also include support students to make applications, participating in assessing and awarding the bursary and recording the process of appeals and reassessments.
  • Provide effective and efficient day to day administrative support to managers and curriculum staff to support the student experience both in classroom and Work Placed learning.
  • Support Conservatoire East events as appropriate and as the provision develops.
  • Manage the administration support required for all student trips and visits including communication with parents and taking payments via Mirco-Kiosk.

Required qualifications, skills and experience
  • Qualified to or working towards a Level 2 in Administration qualification.
  • Excellent organisational skills with the ability to prioritise workload.
  • Excellent interpersonal skills with the ability to communicate effectively with students and staff at all levels
  • The ability to work calmly under pressure with changing priorities and often to tight deadlines.
  • Experience of working in an administrative role.
  • Good customer service and administrative skills
  • Good IT and Microsoft Office skills

Please ensure you familiarise yourself with our Character Strengths and Mission Statement to incorporate into your personal statement. You will find this very beneficial if you are invited to attend for an interview and it will help you to understand our expectations of you at an early stage of the recruitment process.

For more information please contact

Please send a completed application form to , if you have not heard from a member of the HR team within 14 working days, please presume your application has not been successful on this occasion.

This College is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff and volunteers to share this commitment.

Closing Date: 13th October 2019

Interview Date: 23rd October 2019

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, gender, gender reassignment, disability, religion/belief, sexual orientation or age in accordance with the requirements of the Equality Act 2010.

The College is committed to safeguarding children and safer recruitment practices and will undertake all the required pre-employment checks on the successful candidate including an enhanced DBS Disclosure.

All data will be processed in accordance with the Data Protection Act 2018 For more information about how we access and use your information please visit our website -