Client Service Administrator

Ashberry Recruitment
Lower Darwen
£15,000 - £19,999
11 Oct 2019
14 Oct 2019
Contract Type
Full Time
Ashberry Recruitment are looking to for an Administrator for our well-respected client in Skipton. The role is 35 hours per week, working in a bust office environment. Primary Duties To collect, open post, and distribute to the relevant team. To save and print the daily reports then distribute accordingly. To be responsible for the preparation/collation of all payment paperwork for clients including processing all remote payments and passing to Finance in a timely manner. To be responsible for the checking of all payment forms, correcting errors and re-running reports as/when required. This also includes liaising with all staff in head office and sub offices. To run the month end reports on the first working day of the month, to print and collate the statements, letters and client reports for distribution. To support the back office by way of updating remittances, sending out assignment letters and setting up debtors. Timely distribution of incoming faxes. To collate and deliver documents for indexing. To file indexed documents using the Tower system along with monitoring the volume of outstanding indexing and reporting any significant increases. To ensure all reports and other data no longer required for immediate access are boxed and sent to storage or sent for indexing as appropriate. Basement management. Timely organisation of photocopying legal files in preparation for indexing. When required carry out other administration duties. List all the cheques received on a daily basis. To ensure the factoring BACS transactions are checked back to I-Factor and all discrepancies investigated and reported. Be responsible for printing reports for several clients who do not have access to Client Manager. To put all cash batches in order and pull out all the paperwork for any un-allocated cash on a daily basis. To assist back office at pressured times with cash processing / pulling remittances for the BACS preparation. Secondary Duties Ability to work as part of a team or unsupervised if required. Able to use own initiative and take responsibility. Good interpersonal and communication skills. Keep the Administration Assistant Manual up to date. Experience /Competencies/ Knowledge Required Minimum of two standard GCSE's including Maths and English Computer literate with accurate keyboard skills Gathering and collating information Ability to work accurately and efficiently To demonstrate the ability to organise and prioritise a high workload