Client Account Manager

Optima Recruitment
£25,000 - £29,999
09 Nov 2019
13 Nov 2019
Retail and Sales
Contract Type
Full Time
Responsible for the day to day account management of a number of allocated clients with an emphasis on the successful delivery of all client projects. The Account Manager will apply a strong account and relationship management approach and will support of all internal teams working across the account.

Job Description:
  • Responsibility of specific client relationships with day to day accountability for client services
  • Identify and develop new business opportunities wherever possible
  • Attend client meetings and reviews on a regular basis in line with client requirements
  • Update and review client specific SLA's, contracts and process requirements
  • Manage all client RFP's, proposals and pitches ensuring input from all relevant integrated service areas ensuring submission within timeframes specified
  • Lead and attend (or support of client board Director owner) all client pitches as and when required
  • Pro-active in ensuring solutions are found for all client queries in a timely manner
  • Provide individual client account status reports on a monthly basis or as required
  • Ensure all confirmed event projects are handed over to the event project management team
  • Manage and implement client and touch (all service areas) and project objectives
  • Ensuring initial team briefings take place and ongoing project meetings are implemented
  • Attend on-site events to ensure client relationship activities are maximised
  • Create initial client budgets ensuring SLA's and contractual commitments are taken into account

Person Specification:
  • Must have experience of working in a corporate background
  • Excellent attention to detail and organisation skills
  • Passion for what you do, a desire to be all engaging, creative and keen to build a unique service offering in-house

Additional Information:
  • Based in Leatherhead
  • £25,000 - £35,000
  • 25 days holiday per year plus bank holidays
  • Discretional Annual Profit Related Bonus (not guaranteed) (Must have worked for the company for 6 months to be eligible)
  • Health Insurance
  • Pension 4% contribution
  • Childcare Vouchers
  • Commission for all New Client Business introduced (% paid for the first year of business)
  • Flexible Working (Business needs will always prevail therefore all successful candidates need to be prepared to attend office up to 5 days if required however, and where appropriate, managers may assign work from home at their discretion).

We appreciate the time you took to apply for this vacancy, however due to the high level of applications that we receive, we can only respond to successful candidates. In the meantime, please check out our website to read more about our company and privacy policy.

Optima Recruitment specialists in Permanent & Temporary Recruitment, including; Administration, Secretarial & PA, Accounts & Finance, Graduate Opportunities, Human Resources, Recruitment Consultancy, Sales & Marketing, Customer Service and Legal.