Centre Assistant

Recruiter
ADMIRAL RECRUITMENT
Location
Central London
Salary
£20,000 - £24,999
Posted
09 Nov 2019
Closes
13 Nov 2019
Ref
1299819317
Contract Type
Permanent
Hours
Full Time
  • As a Centre Assistant, you will ensure that you provide a first class service to all members, displaying detailed knowledge of the organisation and the services provided.
  • The objective of this role is to facilitate the members and exceed their expectations on customer service.
  • To anticipate and understand our customers needs and to be a valued source of information on the services provided for members guests and visitors.
  • To book members and guests into the system and register them in the appropriate way.
  • To handle enquiries from members for meeting rooms and enter reservations into the in house booking system.
  • To be an exceptional and professional ambassador and be familiar with the event business and provide assistance and when required.
  • To liaise with the Audio Visual Manager and the AV Team to ensure they provide an excellent standard of service.

Person Specification;
  • Educated to GSCE Level
  • Experience in hotels with conference/events and banqueting.
  • Well presented with excellent customer skills
  • Proficient with Microsoft Word and Excel
  • Ability to work flexible hours, including evenigns and weekends where required

A Basic Disclosure will be conducted at the start of your employement, then every 2 years thereafter.

Desirable;
  • Experience using a computerised booking system
  • Trained First Aider

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