Customer Development Executive

Cambridge, UK
£22,400- £30,300
29 Oct 2019
11 Nov 2019
Contract Type
Job Title: Customer Development Executive

Contract: Full-Time, Permanent (flexible working also considered)

Salary: £22,400- £30,300

Location: Coventry

Previous applicants need not apply

What it's about

To manage customer and prospect relationships in order to secure 'intentions to teach' as part of integrated Sales and Marketing campaigns through outbound call promotion activities with teachers and managers in schools, 6th form/FE colleges.

What you'll be doing
  • Be responsible for the execution of planned outbound telesales campaigns to reach and exceed personal and team targets.
  • Managing relationships with existing and new customers in order to grow and maintain revenue.
  • Identifying and qualifying opportunities generated via our inbound marketing tool 'Hubspot'
  • Maintaining customer data records and analysing data to inform market insight on customer purchasing behaviours to inform future campaign targets and delivery

What we're looking for

  • Intermediate Microsoft skills
  • Strong communication and listening skills
  • Good organisational skills and ability to prioritise workload

  • Outbound telesales experience is preferred but not essential
  • Experience in the Secondary Education preferred but not essential

  • A strong influencer and communicator
  • Positive 'can-do' attitude
  • Highly driven and self-motivated
  • A great team player
  • Possess a strong drive for results

Who we are

OCR (Oxford Cambridge and RSA Examinations) is a leading UK exam board. We provide qualifications which engage people of all ages and abilities at school, college, in work or through part-time learning programmes. Our general and vocational qualifications equip learners with the knowledge and skills they need for their future, helping them achieve their full potential.

This is an excellent opportunity to join a market leader and be rewarded with valuable learning opportunities, a competitive salary and benefits.

In addition to a competitive salary, we offer a comprehensive package of benefits to help with your life both inside and outside of work:
  • Generous contributory pension
  • 28 days annual leave, plus bank holidays
  • Annual performance related bonus and increases (discretionary)
  • Enhanced maternity/paternity pay scheme
  • Childcare vouchers
  • Employee discount and cash back scheme at 2,500 retailers
  • Cycle scheme
  • Season Ticket Loan
  • Subsidised staff restaurants
  • Support for professional qualifications
  • Discounted access to the University of Cambridge Sport Centre, along with various other local gyms.

We know that diversity of thinking, backgrounds and approaches lead to innovation and create an atmosphere where everyone's contribution is valued. As well as wanting to create diverse teams, we also value diversity in the way our people approach their work. Work/life balance is important to us at Cambridge Assessment and we offer our colleagues a range of flexible working options according to the needs of the business and the individual, so please let us know of any flexible working requirements when applying and we can see how we can support you.

The closing date for receipt of applications is 10/11/2019 and interviews will be held on week commencing 25 November .

If you're successful at interview stage we will ask you to undergo background screening (carried out by Credence Background Screening Ltd), to ensure that all information provided to us is accurate. We wish you all the very best with your application.


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