Health Care Assistant / Support Worker

Service Care Solutions
22 Nov 2019
25 Nov 2019
Contract Type
Full Time
Band 3 Health Care Assistants (HCA) are required for a fantastic opportunity to join specialist Mental Health Allocation service based in Ipswich within the NHS.

Applicant must be a car driver as home visits will be required across Ipswich and surrounding areas.

•Do you know someone who would be interested in this role? We offer a £250 referral bonus per successful candidate that is referred*

Temporary pay rate: £12ph ltd

Hours and length of contract:
•Full time 37.5 hours per week
•Flexible hours required due to the demands of the post
•The manager is looking for the position to be filled ASAP with an initial 3 month contract length.
Daily Duties:
The team offers support for people who have been violent or aggressive in their GP practice and the Special Allocation Scheme is a Directed Enhanced Service to provide general medical services to patients.

The role will be mainly admin based but you will be required to conduct home visits across locations such as: Bury St Edmunds, Great Yarmouth, Norfolk, Kings Lynn, Lowerstoft and Colchester.

Key duties include:
•Opening up/locking up of SAS premises
•Act as the first point of contact for the service and respond appropriately to callers which may include high risk, abusive, threatening, depressed, suicidal and vulnerable service users and carers
•Deal with queries raised by patients, relatives, GPs and other healthcare professionals.
•Deal face to face and on the telephone with service users and families seeking help and information
•Record accurate messages and follow them up
•Manage the System One appointment and rota systems
•Enter details of new and temporary registrations and patient information
•Type correspondence and reports and transcribe minutes
•Take responsibility for the safe storage and security of prescriptions
•Manage petty cash taking responsibility for security and reconciliation

Person specification:
The applicant must be DBS cleared and have previous experience in the field.

If you are interested in this role then please contact Emma at SCS on 01772 208963 or send across your CV directly to