Data Entry Reservations Assistant

Recruiter
K.B.C. Associates Ltd
Location
South East London
Salary
£15,000 - £19,999
Posted
10 Nov 2019
Closes
16 Nov 2019
Ref
1307092445
Contract Type
Permanent
Hours
Full Time
A Leading Inbound Tour Operator are looking for a Data Entry Reservations Assistant to join their team. The idea candidate will be someone who has worked for a Travel Company as either a Data Entry Exec or Res Agent.

Tasks Include:
  • Answering phone calls and being first point of contact for clients and suppliers.
  • Updating hotel availabilities via extranets and ensuring supplier are sending regular availability updates.
  • Opening new contracts via extranets.
  • Processing reservations via our internal reservation system.
  • Processing amendments and cancellations.
  • Replying to agent's queries to amend and cancel reservations.
  • Sending offers to agents.
  • Managing book outs/ making alternative offers to agents.
  • Running weekly reservations reports to make sure that all reservations have been processed.
  • Contacting suppliers to make sure reservations are confirmed.
  • Training interns.
  • Working as part of a team as well as independently.
  • Monday - Friday 9:30 - 18:00 + 2 hours on both Saturday and Sunday once every 3 weeks remotely from home.
  • Holiday paid 21 pa

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