Data Entry Reservations Assistant
A Leading Inbound Tour Operator are looking for a Data Entry Reservations Assistant to join their team. The idea candidate will be someone who has worked for a Travel Company as either a Data Entry Exec or Res Agent.
- Answering phone calls and being first point of contact for clients and suppliers.
- Updating hotel availabilities via extranets and ensuring supplier are sending regular availability updates.
- Opening new contracts via extranets.
- Processing reservations via our internal reservation system.
- Processing amendments and cancellations.
- Replying to agent's queries to amend and cancel reservations.
- Sending offers to agents.
- Managing book outs/ making alternative offers to agents.
- Running weekly reservations reports to make sure that all reservations have been processed.
- Contacting suppliers to make sure reservations are confirmed.
- Training interns.
- Working as part of a team as well as independently.
- Monday - Friday 9:30 - 18:00 + 2 hours on both Saturday and Sunday once every 3 weeks remotely from home.
- Holiday paid 21 pa