Personal Moving Consultant

£15,000 - £19,999
14 Nov 2019
16 Nov 2019
Retail and Sales
Contract Type
Full Time
What does haart do?
haart are estate agents that help customers to buy and sell houses including helping them with their mortgage and conveyancing. We are different because we take the time to get to know our customers because it is only through a thorough understanding of their 'why' - their reason for moving and all the hopes and fears that accompany such a big decision - that we can deliver a five star service, whether they are buying or selling.

Our Personal Move Consultants (PMCs) are at the very centre of how we deliver value - you will build excellent rapport and trust (because we always do what we say we're going to do), you will be an expert on all things property for your local patch and will be well connected within their community - everyone knows you.

You are assigned a territory and are responsible for driving all the business in that territory - yes, you will have back office support from the local branch but you are the driving force and you get to enjoy the benefits that come from hard work and focus.
A typical day for a Personal Move Consultant
  • Getting out into the community and knocking on doors to let people know what the state of the property market is and to identify and help prospective customers.
  • Carrying out a property valuation for a prospective customer and advising them on the best pricing and marketing strategy in order to get them what they want.
  • Attending community networking events.
  • Posting videos on social media that put the spotlight on brilliant local businesses, schools or charity events to show that you are an active member of the community - to build your brand.
  • Producing video tours of properties that you are selling in order to generate interest and to enhance your profile within the community.
  • Getting on the phone to let customers know about properties that might be of interest to them and arranging and conducting viewings.
  • Updating the customer contact system (nicknamed 'Rosie') and following up on leads that come in and carrying out the contact strategies that it suggests.
  • Delivering information packs to customers ahead of your valuation appointments in order to give them what they need ahead of the meeting.
You will be good at
  • Connecting with people and having great conversations that enable you to understand their needs.
  • Producing social media content that highlights your local knowledge and gets across your engaging personality.
  • Being comfortable in front of a camera for video content.
  • Pitching a sales proposition that matches the customer's needs and closing with a premium fee.
  • Following up on leads and sticking with them long term until you get a result.
  • Being coached - be open to constructive feedback and actively seek out new information to improve your performance.
  • Communicating, whether that be on the phone or via email and text.
  • Working remotely and the ability to get on and deliver without close supervision.
  • Assessing data and information and applying it to show your expertise - You don't need to be a math's genius, but you do need to be able to answer the question, "How's the market?" after you have reviewed local property prices and regional and national trends from Government and Rightmove sources.
Your colleagues may describe you as...
  • Tenacious
  • Loves Working Under Pressure
  • Great At Hitting Challenging Targets
  • A People Person
  • Very Professional
  • Entirely Credible
  • Full of Energy
  • Likes to Follow the Process
  • Honest and Full of Integrity

What you will need
Three years of sales experience where you have developed your skills. This could well be in the area of estate agency or it might be in any industry where you can show that you have the skills and attitude that we are looking for e.g. retail, car sales, hospitality etc.

We will give you:
  • On target earnings of over £40,000.
  • A company car - A branded BMW that will be the vehicle of your success.
  • The best training and development that will enable you to achieve your goals - this starts with a two week residential course in Kent.
  • Access to the best mentors and professionals in the industry such as Tom Panos and Tom Ferry (look them up on YouTube).
  • Amazing company trips - our top performers have been to New York, Abu Dhabi and Bangkok in the past and this year we are off to Texas.
  • A customer contact system that is industry-leading and enables our people to be effective whilst on the move and working remotely.

Before you apply:
  • Do you have a home office space with an appropriate office chair and desk?
  • Do you have a full and valid UK driving licence?
  • Are you legally entitled to live and work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006?