Resourcing Coordinator - Healthcare

12 Nov 2019
16 Nov 2019
Contract Type
Full Time
About the Role As the Resourcer you will effectively resource staff to join our portfolio of Client Care Staff (CCS) / Establishment staff. This ensuring we employ quality and effective CCS focusing on achieving the highest standards of care and safety; by managing the recruitment process, productivity, and adherence with both Company and regulatory policies and other guidelines. Approach to the provision of care services should always focus on delivering the highest standard of safety and customer service. To embrace the company vision and values and SustainAbilities programme, promoting these with all internal and external customers The role will involve;
•To provide clear, concise and timely communications via email, phone or face-to-face.
•To maintain highly effective relationships across the business, working with other colleagues to ensure high levels of engagement and a high quality of service is offered to our clients and stakeholders alike.
•Develop and maintain a pipeline of staff through the recruitment process from CV searches, pre screening and open days.
•Build and maintain direct Customer relationships and understand key Customer opportunities and challenges.
•Builds a talented CCS team to support the development of the business whilst achieving budgetary, operational and regulatory requirements.
•Clarifies roles for others.
•Understands customer needs which drive satisfaction within the branch customer base.
•Delivery of the appropriate regulatory, compliance, governance processes and procedures for the branch.
•Provide insight and trusted opinion to the Client Manager - Care at Home package / Establishments, undertaking any additional duties as may be required.
•Work effectively with the Central Recruitment team to source, recruit and develop a wide ranging and varied healthcare workforce to meet the needs of the existing client base, and look for opportunities to move into new business areas. To be successful in this role you will need to possess the following skills; •ESSENTIAL
?Experience in remote team management in a health and social care environment or similar.
?Effectively communicate both verbally and in written form.
?Have good judgment and decision making skills.
?Ability to influence and develop relations with colleagues across the business, wider Interserve and commissioners/ customer to deliver relevant goals.
?Numerate and commercially aware.
?Access to own vehicle with full UK driving licence
?Sales and or business development experience.
?Strong analytical, organisational and appropriate IT skills.
?Management/supervisory experience.
You will need to be self motivated and enthusiastic with a passion to deliver exceptional customer service. Ideally you will have experience of working in a similar recruitment role, or have extensive hands-on experience within a variety of care settings with an understanding of CQC regulations. You will hold a full UK driving license, with access to a car. You will be required to embrace the company vision and values and SustainAbilities programme, promoting these with all internal and external customers. The successful candidate will be subject to an enhanced or standard DBS check (Disclosure and Barring Service) previously known as a CRB check (Criminal Records Bureau) once appointed. How to apply:
To register your interest in this role, please send your CV to
Internal Guidance:
•Please ensure that you discuss your application with your current line manager before formally applying.
•Internal job moves are subject to the standard terms for the post being advertised. Enhanced terms cannot be honoured.