ITIL Foundation Training Course (IT Service Management & Exam)

United Kingdom (GB)
Online Course
07 Sep 2020
07 Oct 2020
Courses, IT, Internet
Contract Type

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Course overview

Organisations in every sector utilise IT services in some way, and this makes IT Service Management a promising and ever-expanding career. This fully accredited ITIL Foundation training course is designed to impart you with the understanding you need to acquire the globally recognised certification and go on to establish a rewarding career in IT Service Management.

IT Service Managers are responsible for managing an organisation’s IT services with the goal of optimising performance and streamlining operations and ensuring that every action within the IT service lifecycle effectively satisfies the business needs of the organisation. If IT Service Management is the career you seek, this ITIL Foundation training course will put you on the right path to realising it by providing you with the knowledge you need to become certified in the internationally acknowledged ITIL methodology. Effectively managing an organisation’s IT services can result in greatly increased performance and productivity, as well as enabling organisations to undergo beneficial business change and growth. All of these business improvements can be brought about by a skilled IT Service Manager, which makes it a valuable role in any organisation.

The ITIL (IT Infrastructure Library) framework consists of a collection of detailed practices which focus on IT Service Management, with the goal of maintaining a healthy parallel between an organisation’s IT services and its business needs. The certification gained from the official exam that this course prepares you to pass will make a valuable addition to your CV, by standing to prove your competency with the globally adopted ITIL framework.

What you'll learn

  • How IT services benefit the operations of an organisation
  • The terminology used in ITIL
  • The service lifecycle and its stages
  • The processes used during service operation
  • The importance of continual service improvement

Entry requirements

There are no requirements for studying this level of training in the ITIL qualification, although bare in mind that the ITIL Foundation certification is a prerequisite to taking the ITIL Practitioner course.

Course features

  • 10 hours of video material
  • 8 modules Practise exams to test your comprehension
  • Quizzes to test your understanding of each module
  • Additional downloadable learning materials
  • 12 months unlimited access to all learning materials and practice exams
  • Option to write the official exam form home
  • Recruitment package which guides you in perfecting your CV and preparing you for interviews
  • This bundle qualifies you for an NUS Extra Student Card
  • Student support to assist you with any questions you have


  • Awarding Body: BCS or EXIN

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About ITonlinelearning

Located in Sittingbourne, Kent in the United Kingdom, ITonlinelearning was founded by Jeremy Dargie in 2009. Our aim is to help both aspiring and seasoned professionals gain internationally recognised, accredited certifications that enable them to begin and develop their careers and develop into sought after and well-versed professionals.

We are able to tailor your courses to your specific needs, giving you the opportunity to study courses on offer from world-leading companies such as Microsoft, Cisco, CompTIA, PRINCE2, Adobe, NEBOSH and CIW, to name but a few. These certifications will help you, like thousands of others, reach your certification goals and beyond, ensuring that you develop your chosen career into a lucrative and rewarding profession.

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