Community Employment Officer

Randstad Business Solutions
Up to £10,000
12 Sep 2020
17 Sep 2020
Contract Type
Part Time
Our client has an exciting opportunity to work as a Community Employment Officer.

Main Duties include-

The Community Employment Officer will provide intensive one to one mentoring to participants to help them identify and take practical steps to overcome barriers preventing them taking up identified training and employment.

They will support a caseload of participants identified as being eligible to receive services under the programme, developing and implementing their action plans, addressing barriers to employment, developing employability skills and securing employment whilst actively promoting the services of the programme to a wide range of stakeholders. They will empower, motivate and support participants to move into and, most importantly, sustain employment, as well as supporting participants to progress whilst in work.

The Community Employment Officer will provide a flexible, high quality service, working in partnership with Communities for Work, and will be expected to work as part of an integrated team. Supporting participants through a person centred approach to mentoring and coaching and tackling barriers to employment (arising from poverty and long term inactivity), providing interventions on an outreach basis, and supporting participants in the community.
  • To manage the recruitment, retention, training and development of participants, building positive relationships and developing effective processes to identify and overcome barriers as a pathway to employment as set out in the relevant guidance.
  • To have individual responsibility for mentoring a caseload of participants, using a positive, enabling and collaborative approach.
  • To use a variety of techniques, including effective diagnosis, individual coaching and personal support to maximise the number of Programme participants securing and sustaining employment.
  • To work with key stakeholders, service delivery partners, statutory and non-statutory organisations in order to promote the support available through the Programme and generate referrals.
  • To work closely with stakeholders such as Families First, Flying Start and Supporting
  • People in order to provide an effective referral pathway and support for participants in order to provide a continuum of support and progression route towards employment.
  • To provide a flexible service, developing comprehensive support plans with participants, undertaking further assessments and regular reviews as appropriate in collaboration with additional early intervention programmes to maximise collective support available for participants in addressing wider barriers to employment.
  • To create timely support and interventions for participants moving between the closely aligned Welsh Government Tackling Poverty Programmes in order to identify the most appropriate service enabling the participant to make positive steps towards employment.
  • To work closely with the Employer Engagement Officer to ensure they are able to keep participants in sustained employment providing help and advice as required by the employer.
  • To be involved in the Triage process, taking and making referrals and completing initial assessments.
  • To undertake work with other team members in supporting participants to prepare for training and employment.
  • To identify alternative employment options for participants who require additional support in progression.
  • To verify job outcomes through evidence or employer contact and to be responsible for ensuring all participant's outcomes are recorded accurately.
  • To maintain participant's files and data (paper and database) to 100% accuracy at the first, and every subsequent instance of completion.
  • To follow prescribed filing and data accuracy requirements to ensure the confidentiality of participant information and a robust audit trail for internal and external review.
  • To participate in the Welsh Government programme development activity.
  • To provide flexible support to the programme in the area and work occasional unsocial hours.

  • To carry out other tasks and responsibilities of a similar nature to those listed above as determined from time to time by the Coordinator in relation to the smooth running of the service.

    Randstad Business Support acts as an employment business when supplying temporary staff and as an employment agency when introducing candidates for permanent employment with a client. Randstad Business Support is an equal opportunities employer and decisions are made on merits alone.