Sales Administrator

Recruiter
MTrec Recruitment and Training
Location
Durham
Salary
£15,000 - £19,999
Posted
12 Sep 2020
Closes
17 Sep 2020
Ref
1699014585
Contract Type
Permanent
Hours
Part Time
The Company

Our client is an established and successful company based in Durham. They are currently looking for a Sales Administrator to join their team on a temporary to permanent basis. If you are interested and meet the person specification of the job role, please apply below.

The Role
  • Internal sales role dealing with general telephone enquiries with retail customers, trade and Business to Business customers
  • Providing advice on products and quotations
  • Answering phones and dealing mainly with incoming sales queries from retail and business to business customers both by telephone, email and in person
  • Order processing of all new sales orders
  • Processing and sending out quotations to customers using our in-house software (training will be given)
  • Maintaining customer files and records/CRMs for all customer contact
  • Processing of Credit Card and Cash payments from trade customers and members of the public
  • Covering other jobs in the case of holidays/absence
  • Providing general administration support (booking in delivery notes, generating despatch notes etc)
  • Packaging spare parts and arranging couriers to enable a quick turnaround in the delivery to the customer
  • Be able to organise and work in an efficient and timely manner

The Person
  • Must have internal sales admin experience.
  • Professional adaptable attitude and willingness to learn, develop and take on new tasks as required
  • Professional calming manner when dealing with telephone calls and be able to talk at ease with our potential customers
  • Must be able to understand the importance of dealing with new sales leads with a quick turnaround issuing quotations
  • Be able to work well under pressure
  • Able to understand the importance of following procedures both within our company and that of our business to business customers to ensure that any feedback received is positive
  • Must have excellent organisational skills to enable all tasks to be completed in a timely manner
  • Excellent communication skills
  • Good attention to detail when processing data and orders etc with the ability to follow procedures and tasks through to completion
  • Will be willing to learn how our products are manufactured and operate so that this can be relayed to customers as and when they require
  • Sound computer-based skills are essential
  • Excellent numerical skills and be able to price accurately including discounts
  • Small company so the candidate must be willing to carry out a variety of tasks as and when required to help in other departments
  • Candidate must have a good level of attendance/sickness record

The Benefits
  • Great Working Environment - a very friendly culture and team atmosphere
  • Ongoing role
  • Onsite parking
  • Working with an incredibly successful organisation