Temporary Insurance Consultant (Outbound)

Endsleigh Insurance
Up to £10,000
16 Sep 2020
22 Sep 2020
Retail and Sales
Contract Type
Part Time
Start date 28 September 2020 through to end of February 2021

The Team

Here at Endsleigh, we’re really proud of our expert reputation and friendly, team-based culture, having picked up a gold award at the UK National Contact Centre Awards and winning Best Student Insurance Provider (for the third year in a row) at the Insurance Choice Awards in 2019.

Our Customer Operations are looking for talented and enthusiastic Insurance Consultants to join our busy team and support our outbound call activity over the next coming months.

If you’re a genuine people person with a confident telephone manner and a passion for sales through delivering great customer service, we would really love to meet you.

The Role

If you enjoy the buzz of a fast-paced, results-driven environment, and thrive on delivering exceptional sales and customer service, our Insurance Consultant role is for you!

When you join us as an Insurance Consultant, we’ll provide you with the full training and support needed to confidently pick up the phone and speak to our customers to discuss their insurance needs. For example, this may involve contacting customers to discuss renewals, assessing their needs and using your trusted expertise to recognise and convert sales opportunities.

We are looking for full time Insurance Consultants who will work a 37.5 hour week (plus opportunity to work overtime) Monday-Friday, on a shift pattern basis.

Our opening hours are Monday to Friday 8am to 6pm

We’re initially recruiting for these roles on a temporary basis. The hourly rate for the temporary assignment is £8.72.

The Person

We want to deliver exceptional service and ensure our Endsleigh customers feel valued. We’re therefore looking for enthusiastic, confident and engaging individuals who enjoy talking to people and building rapport.

You don’t need any advanced sales experience or insurance knowledge, as we offer a comprehensive training scheme that will teach you everything you need to know. You will however be comfortable with making outbound calls, and working in a sales based environment, towards structured targets.

You’ll need to be educated to GCSE standard or equivalent, with at least 5 GCSE’s at A - C grade (or equivalent on the new grading system), this must include at least a C in both English and Maths.

A successful candidate will be committed, resilient and motivated by personal achievement. We have a fantastic, friendly and team-based culture in our Operations, so we need real team players who love working with others.

Next Steps

Apply now via our careers page

Read visit our Glassdoor page to find out more about what makes us a 4.2 rating employer!

All interviews will be held virtually, with new starters joining 28 September 2020. All new starters will need to be available to attend 2 weeks of full time training from 28 September 2020.