Broker Panel Administrator

The Curve Group
15 Sep 2020
22 Sep 2020
Contract Type
Part Time
Broker Panel Administrator


6 Month Maternity Cover Contract

Heard of us?

We're an award-winning bank; backing people to fulfil life's hopes and dreams.

Now is your chance…

The Retail Finance Team is driven by the aspiration to fulfill the hopes and dreams of our customers through our product offerings within Residential Mortgages and Savings. We provide savings and lending support to the UK's homeowners, landlords and savers, helping them to seek and seize opportunities in their personal and professional lives.

As Distribution Assistant, you'll be in regular contact with internal and external stakeholders alike. You will be part of a small and dynamic Distribution Team, providing a range of support activities to help deliver effective and efficient operations to various areas of our business and our valuable Mortgage Intermediaries.

The role of Distribution Support Assistant is really important to us. You will responsible for managing our intermediary lifecycle from due diligence checks for new Brokers through to facilitating the off-boarding of brokers we no longer wish to retain on our Panel.

Based in our Manchester office, you will sit amongst a team of 3 and report to the Head of Distribution Support.

What would your day look like?
  • Complete the daily due diligence on all broker and companies on boarding onto all Intermediary mortgage panels.
  • Produce daily reports for the Business Development Managers & Relationship Managers
  • Manage multiply inboxes and ensure SLA is maintained to all customers queries
  • Complete 1st line quality checks on procuration fee payments to ensure these payments to external parties are accurate and made within agreed timescales.
  • Undertake thorough investigation re broker registrations including world check and document a rationale from the findings as to whether the broker should be accepted or retained on panel.
  • Liaise with internal sales teams, third party suppliers and external stakeholders to build and develop relationships.

What do we expect of you?
  • Must possess strong attention to detail, analytical and problem solving skills, as well as the ability to work well under pressure and deadlines.
  • A collaborative team player with a desire to deliver strong level of personal performance whilst having a passion to work as part of a cohesive team to ensure that collect goals of the team are also delivered
  • Proficiency with Microsoft Office - Strong working knowledge and experience of Excel with awareness of Word, Powerpoint and Outlook
  • Strong customer service skills with excellent oral and written communication skills
  • Flexible attitude and ability to adapt to changing priorities
  • Ability to gather, analyse and display data in an appropriate format and keep accurate and organized records/documentation

What can you expect of us?
  • A friendly and flexible culture, synonymous with our proposition to our Customers.
  • A smart yet comfortable working environment, well located for the daily commute and those lunchtime errands.
  • A growing organisation that defines itself as being nimble, lean and strong.
  • A drive for continuous improvement, for which you will be empowered to get behind from day one.
  • A visible and approachable ExCo; who you will very likely to bump into whilst making your morning coffee.

And of course you will be compensated competitively, with a good range of core benefits and bonus potential.

Still Curious?

A lot can happen in a year!

In 2019 Our Client Group was formed; bringing together two very successful businesses, Our Client Bank and MotoNovo Finance, under the First Rand umbrella. Whilst our parent company operates internationally from their HQ in South Africa, we are a UK-based financial services specialist that supports our customers across a range of products and services, with hubs throughout the UK, including London, Reading, Manchester and Cardiff.

We also celebrated our 10th Birthday and fundamentally 10 years of helping those with ideas; by saying yes to our customers. We've propelled entrepreneurs on their journeys; we've given first-timers a leg-up onto the property ladder; and we've opened up the lending market to many.

As for what the next 12 months has to offer; we are embarking upon the delivery of our Purpose; a Purpose that underpins our next 3 to 5 years as a growing business. Join us today and we will make the same Promises to you as an employee, as we do to each of our Customers.

We do not accept speculative agency CVs. Any CV received by Our Client will be treated as a gift and not eligible for an agency fee. PSL agencies should only send CVs if authorised to do so by HR.

Where a DBS check or CIFAS check is identified as necessary, all application forms, job adverts and recruitment briefs will contain a statement that an application for a DBS certificate or a CIFAS check will be submitted in the event of the individual being offered the position.

Our Client is an equal opportunities employer.