Agency Lettings Officer - Housing

4Recruitment Services
Up to £10,000
16 Sep 2020
20 Sep 2020
Contract Type
Part Time
We are currently looking for a Agency Lettings Officer - Housing to work with one of our clients based in Cambridge. You will be working for the council.

Monday - Friday

08:00 am - 17:00 pm

Temp contract

Pay rates up to £12ph

Key Responsibilities
  • Develop and maintain a good understanding of the aims of the single homelessness service / social lettings agency project, and its current processes. Contribute to the development of new processes as Town Hall Lettings expands.
  • Under the guidance of THL management, take primary day-to-day responsibility for the administration of the letting agency. This will include developing and maintaining systems which record and anticipate key events like rents due, the creation and termination of tenancies, tenancy inspections, annual gas safety checks and other site visits, payments to contractors, payments to landlords and the collection of fees and rent deposit protection.
  • In support of the above, maintain a central office diary.
  • Write, and update as necessary, THL’s financial and administrative procedures
  • Assist with the rent-in-advance / rent deposit scheme and take charge of the billing and recovery elements of the scheme.
  • Receive and respond to written and verbal communications from landlords, statutory and commercial partners, tenants and members of the public, contractors and fellow officers.
  • Produce reports as necessary, including financial reports.
  • Become familiar with the Council’s system for credit-checking prospective tenants and carry out credit checks as required. Collect credit-check fees.
  • Attend meetings as necessary, including occasional site meetings and evening events.
  • Ensure the effective use of IT to deliver the service, including maintaining an effective electronic filing system.
  • Become familiar with the key duties of the housing advice service coordinator role and ensure that this officer understands your own the key responsibilities. Provide cover for this officer by arrangement and in the event of unplanned absence.
  • In consultation with your manager, take responsibility for reporting key performance indicators.
  • Play a key part in the programme to procure privately-rented accommodation.
  • As stated, THL is a developing project which may involve carrying out duties not presently foreseen. It is therefore vital that you take a mature and flexible approach to your work, carrying out other duties in accordance with the grading of the post, as directed by your line manager.

Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer.

To discuss this vacancy or other Social Work vacancies in your area please contact Liam Murphy on