Sales Administrator

Vacgen Ltd
26 Sep 2020
28 Sep 2020
Retail and Sales
Contract Type
Part Time
Sales Administrator

Location: Lower Dicker, Hailsham, BN27 4EL
Salary: Competitive, DOE and language skills
Contract: This is a part time, fixed term contract opportunity for 6 months!
Hours: 4 days a week, 4-5 hours per day

We are Vacgen and we are recruiting.

Since 1964, we have been the name on everyone’s lips when they think about high quality ultra-high vacuum products and services.

We manufactured the very first UHV valve and we head some of the most advanced vacuum research, coupling this with over 50 years excelling in the research and scientific industry we have incredible grounding in the needs of our customers.

We are now recruiting for an experienced Sales Administrator who has worked within a busy sales environment and has excellent customer service skills.

Our Sales Administrator role is mainly email based with some telephone enquiries, it includes all sales processes including order and quotation management, enquiries, complaints and some marketing related activities.

Sales Administrator - About the role:

You will be the "go to" communication line between our customers, agents and distributors within the company.

You will also assist in identifying new customers, agents or sales campaigns and you will also assume responsibility for our company web page content management.

Sales Administrator - Duties and Responsibilities:
  • Quotations, receipt of RFQ, tender platform and timeline management
  • Coordinate with technical sales, engineering and manufacturing
  • Providing all parties with up to date information about order status
  • Follow up quotations with customers/distributors
  • Order entry into ERP system (MS AX) and changes driven by manufacturing or the customers
  • To initiate regular and systematic telephone follow up of customers and maintain records using the CRM system
  • Conduct Post Sale Follow Up
  • General Office Admin
  • Member and back-up in the Sales Administration/Marketing Team

Essential Skills & Experience:
  • You must be able to develop excellent working relationships through both e-mail and phone communication
  • Experience with Sales Administration and the use of department processes and daily routines
  • Ability to build excellent rapport with customer to ensure customer satisfaction
  • Excellent communication skills and telephone technique
  • Excellent organisational skills & ability to multi-task & prioritise is critical
  • Diligent with regards to quality and timely fulfilment of all duties
  • Interest in the features and build of the product portfolio
  • Proficient in English

Desirable Skills, Experience & Qualifications:
  • At least 2 years’ experience in a busy product-based sales environment
  • Experience working in various cultures/countries globally
  • Competent in Microsoft Programmes (Word, Excel, Power Point, Outlook)
  • Experience working with a CRM system
  • Export Control Experience
  • An additional language
  • Degree preferred but not essential

If you feel you have the necessary skills and experience to be successful in this role click on "APPLY" today, forwarding an up to date copy of your CV for consideration in the first instance.

No Agencies Please.