Team Leader - Corporate Shared Service Centre

Hays Specialist Recruitment Limited
Cardiff County
Up to £10,000
26 Sep 2020
28 Sep 2020
Contract Type
Part Time
Temporary role for a Team Leader - Corporate Shared Service Centre, based in Cardiff / Remote

Your new company
You will be working for a reputable public sector organisation based on the outskirts of Cardiff City Centre

Your new role
As a team leader you will manage a team responsible for implementing all aspects of employment activities including responding accurately and in a timely manner to queries from members of staff, other line managers and key stakeholders. The post is key in ensuring all members of the team are knowledgeable about the policies, processes and procedures they implement and confident in the use of the systems to deliver services provided. You will be responsible for managing the team's caseload by allocating cases to individuals as appropriate. You will ensure that any routine queries / complaints are escalated quickly and in a professional manner. You will undertake any other duties as and when required.

What you'll need to succeed
You will have experience of managing a team, ideally within a HR or Recruitment environment. You will possess excellent communication skills, written and verbal. You will be competent in IT including Microsoft Office and possess the ability to effectively organise and prioritise work to meet customer needs.

What you'll get in return
You will be paid £13.79 per hour and work 37 hours per week between 08:30 and 16:30 Monday to Friday due to service needs. This is a temporary post for initially 12 weeks with potential of extension. The organisation is based in Cardiff so you may be required to attend site on occasion, however, most of the work will be carried out remotely.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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