Warehouse Administrator

Hales Group Limited
Bury St. Edmunds
£15,000 - £19,999
17 Oct 2020
22 Oct 2020
Contract Type
Part Time
Warehouse Administrator (Immediate start) - Bury St Edmunds - Temp to Perm

£18,000 - £19,000 per annum

We are recruiting for a Warehouse Administrator, for our client based near to Bury St Edmunds. This full time role, requires an immediate start! Working hours are 8:00am - 4:30pm Monday to Friday, during training. Our client has free on-site parking. Due to the location, you will need your own transport.

Our client is looking for a confident and experienced Administrator, with an adaptable approach to your work, someone who can manage a varied and busy workload and enjoys being a fast paced working environment. Your daily responsibilities will include:
  • Handling telephone and email queries in a professional and timely manner
  • Dealing with customer queries on stock issues and stock held
  • Processing orders within the Warehouse Management System
  • Providing Customer information relating to the full range of products
  • Working with Warehouse staff in relation to above tasks
  • Scheduling suppliers stock and providing receipt confirmations
  • Confirming despatch information for stock despatched
  • Scheduling pick requirements for and dispatch information for customer orders
  • Arranging where necessary, replacement products to be provided to Customers
  • Offering advice and recommendation on Customers' situation
  • Assisting colleagues in order to maintain good a Customer experience
  • Providing scheduling and planning information for Rework requests
  • Producing delivery paperwork
  • Assisting with the production of product labelling requirements
  • Producing reports
  • Recording daily despatch information as per Customer requirements
  • Maintaining good relationships with all customers and suppliers
  • Developing an understanding of the products which you are handling

Required skills/experience:

The successful candidate will have previous administration experience. You will be able to work in a fast paced environment, to deadlines and manage your own workload.

The role requires excellent communication skills and a professional telephone manner. You must be highly organised, with a keen eye for detail and understand the importance providing a consistently high level of customer service. Confident IT skills, with previous experience of MS Office is preferred.

Hales Group Ltd collects and keeps information from applicants, so that we can monitor our recruitment process, ensure compliance with the Equal Opportunities policy, and when appropriate send you details of future job opportunities. We keep your name and address, and details of your application. If you do not want us to do this please contact your local branch.