Sales Advisor - Bolton

Multitask Personnel
Bolton Le Sands
18 Oct 2020
23 Oct 2020
Retail and Sales
Contract Type
Part Time
Are you a driven sales person with a proven track record of hitting targets? Are you resilient and don’t stop until you nail that sale? Are you looking for a new challenge?

We have a number of fantastic opportunities to join a dynamic and expanding business within the gas industry, based in Bolton, our client is recruiting for a number of sales advisors, (initially to work from home until Covid restrictions are relaxed)

You Will:
  • Contact customers with the aim to book appointments to fit new SMART meters
  • Handle the customer service queries received at the call centre
  • Proactively communicate with your allocated engineers to ensure they are aware of any specific requirements
  • Follow the abort process to ensure that any incomplete jobs are rescheduled and can be completed
  • Follow all agreed processes to encourage a consistent approach to all tasks
  • Work closely with your Support Team Leader to deliver fair customer outcomes
  • Submit accurate and timely reports to your Operations Team Leader as required
  • Work closely with other Operations functions and Team Leaders to share best practice
  • Continually strive to achieve performance targets and delivering great customer interactions
  • Positively engage with monthly performance reviews, coaching, feedback and any other developmental opportunities to ensure continual improvement
  • Build and maintain strong relationships with colleagues across the business
  • Seek to continually improve the way in which we work
  • Deliver excellent customer service to our customers and clients
  • Strive to deliver the future of smart energy in line with our company vision and values

You will need:
  • Call Centre Experience
  • Excellent customer service skills with selling/cross selling/upselling experience
  • Efficient and concise communication skills
  • Ability to work as part of a high performing team
  • Natural ability to problem solve and will be able to react and resolve back office issues in an ever-changing landscape
  • Ability to work well under pressure whilst constantly considering opportunity for improvement and development
  • Confident IT ability

In Return
  • Temp to Perm contract
  • Opportunity to progress for ambitious candidates
  • Monday to Friday 8am-8pm / Saturday 9am-5pm (shifts between these times)
  • Full Training
  • OTE £21,144 (Basic £19,344 plus bonus)