Customer Contact Officer Housing

Recruiter
REED
Location
Manchester
Salary
Up to £10,000
Posted
16 Oct 2020
Closes
19 Oct 2020
Ref
1758511482
Category
Accounting
Contract Type
Permanent
Hours
Part Time
I am currently recruiting for a customer Contact Officer to work at my client, a leading social housing organisation based in the M21 postcode of Manchester.

Your role will be to provide a first point of contact to customers who have queries and offer them a top-quality resolution.

You will also be promoting the use of the website and digital self-service options available

As the successful candidate you will have:
  • A proven track record in providing a first-rate service to customers
  • Excellent communication skills both written and verbal
  • Strong IT knowledge including MS packages
  • High attention to detail and accuracy
  • Organisation and prioritisation skills
  • Knowledge/experience of the housing sector (desirable)

This role is to start ASAP so please apply today for the chance of an immediate interview.