Housing Compliance Officer

Recruiter
Adecco
Location
Romford
Salary
Up to £10,000
Posted
19 Oct 2020
Closes
22 Oct 2020
Ref
1771692717
Contract Type
Permanent
Hours
Part Time
To provide a high quality housing management compliance service which deals with fire risk assessments, clutter, unauthorised items in communal areas, and storage areas ( including utility in take cupboards) within the Council's social housing stock. Be an advocate and champion for the borough.

Support people to sustain their homes and quality of life. Provide advice and support on a wide range of issues including, hoarding, and storage areas within the stock, garages and mobility scooters storage.

Act as the principle point of contact for the borough so that the environment and condition that residents experience is high quality and well maintained.

Develop strong links with other council departments to provide solutions such as access, fire risks, hoarding and vulnerability / safeguarding to enable the Council to maintain properties in good order and protect residents. Where relevant take action in line with tenancy terms or leases.

To respond as directed to Members Enquires, service request, demands, and complaints .

To work as required or directed with the police, fire and other statutory partners, council services, external partners and other enforcement agencies to prevent, tackle or resolve, anti-social behaviour, nuisance, environmental issues.

To enforce other areas as deemed necessary.

The postholder reports to Resident Services Manager.
  • The postholder will instruct and direct local services affecting housing management compliance.
  • The post holder will work with colleagues across the council to ensure that unauthorised items are removed from all internal communal areas, in line with the council zero tolerance policy.
  • The postholder will work with the Property & Land Team and the Compliance Team, to ensure all actions from Fire Risk Assessments and or Notices of Deficiency are addressed

  • 6 The post holder will attend the weekly fire management meetings as required by the Resident Services Manager
  • The postholder will make contact with residents who leave items in communal areas, reminding them that this is a breach of their tenancy/ lease conditions. This may include issuing a warning, a Community Protection Order or Community Protection Notice (where approved to do so), and a notice.
  • The post holder will remove and return items, in line with the provisions of the zero tolerance policy.
  • The post holder will work to identify any resident who is vulnerable and requires additional support and refer to the relevant agency.

  • 10 The post holder has responsibility for raising orders and commissioning works required for this post - budgetary responsibility.
  • The postholder will be required to work occasionally outside 'normal' office hours.
  • The post holder will work to ensure correct signage is in place for all appropriate areas.
  • The post holder will hold a full driving license.

  • Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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