Voluntary Services Administrator

NHS Professionals
Up to £10,000
26 Oct 2020
28 Oct 2020
Contract Type
Part Time
Are you the Services Facilitator we're looking for?

The Princess Alexandra Hospital NHS Trust is located in Harlow, Essex and is a 501 bedded District General Hospital providing a comprehensive range of safe and reliable acute and specialist services to a local population of 258,000 people. We are committed to the core principles of the NHS which are to provide services that meet the health needs of everyone and are free at the point of delivery.

Would you like to be part of a Trust that value, recognise and celebrate staff members? Who work as a team to provide a high-level service? If yes, Princess Alexandra Trust is the place for you.

We have long term placement opportunities available for a temporary Voluntary Services Facilitator available at Princess Alexandra Hospital, Harlow.

Responsibilities will cover a number of areas such as;
  • Delivering the management of our Virtual Visiting, Covid 19, Message to a Loved One Volunteers for the Trust; ensuring that appropriate governance processes are followed; checks and assessments are undertaken and kept up to date on the system using relevant IT software.
  • Risk Assessments for Volunteers returning to PAH.
  • Project management as directed using leadership skills and expertise in Volunteering.
  • Managing the return of Virtual Visiting and Message to a loved one Volunteers to ensure that they are placed in areas most suited to their skills and abilities and needs of the patients
  • Keep the personal details and roles of all Volunteers up to date including prospective Volunteers. Organise rotas and provide inductions and support the relevant training.
  • Provide on-going support for Volunteers, monitoring placements to ensure effective employment and role satisfaction and recording this in information systems. Accredit Volunteers and their work.
  • Ensure all Volunteers are aware of the Trust's policies and guidelines on Volunteering and ensure that risk assessments are in place for Volunteer activity.
  • Raise staff awareness of the role and the function of Volunteers. Maintain appropriate communication with all staff and discuss with them ways in which the Voluntary Services can be improved or extended across any one of the Princess Alexandra Hospital's sites of operation.
  • To actively encourage Volunteering with the Trust throughout the local community, promoting equality and diversity.
  • Offer advice and information to Volunteers and external organisations through face to face, telephone and email contact.
  • To maintain databases and undertake any other administrative duties.

This is a full time role and the working hours are Monday - Friday 9:00 - 17:00.

Do you have the following skills …?
  • Education or training relevant to working with the third sector and Voluntary organisations.
  • Experience of working in the NHS or an equivalent organisation.
  • Experience of leading the recruitment, training, development, support and management of volunteers in the NHS or an equivalent organisation.
  • Demonstrable knowledge and experience of leading the due diligence and screening of volunteer applications.
  • Demonstrable ability and experience of working independently, with minimal supervision, in a complex, fast moving, deadline driven organisation.
  • Demonstrable expertise and experience of delivering complex projects and services with accelerated deadlines, in a complex, fast moving, deadline driven organisation.
  • Experience of developing and implementing Volunteering strategies in the NHS or an equivalent organisation.
  • Extensive knowledge and experience of Voluntary policies and best practice.
  • Experience in using Social Media to communicate updates and success stories.
  • Experience in working with internal communication teams and local journalists.
  • Excellent verbal and written communication skills.
  • Demonstrable ability and experience of communicating effectively with a wide variety of people, collaboratively, across professional boundaries.
  • Demonstrable ability and experience of organising and monitoring your own work, whilst working within a wider team and supporting the overall strategic direction and objectives.
  • Demonstrates respect for diversity and equality.
  • IT skills (Word, PowerPoint, Excel, email, internet, social media).

In return for your hard work commitment NHS Professionals (NHSP) can offer you some fantastic benefits: -
  • Competitive Pay Rates - work this week, get paid next week!
  • First choice of placements at over 50 NHS Trusts in England
  • Dedicated consultants
  • Flexible working options
  • Free DBS and free training
  • Build holiday allowance
  • Support when you need it - 24/7 365 days
  • Stakeholder pension scheme

Who are NHS Professionals?

NHS Professionals (NHSP), owned by the Department of Health and Social Care (DHSC), works in partnership with hospital trusts to provide a bank of highly skilled temporary workers who want to work flexibly within the NHS.

Working through the NHSP bank means Trusts don't have to rely on expensive agencies. Right now, we have over 126,000 members registered on our bank from various roles, grades and specialities, saving the NHS over £70 million each year. This money is then reinvested back into the NHS.

Register today for various flexible working options and long-term placement opportunities.

We look forward to hearing from you soon.


Please note, you will be contacted by email throughout the recruitment process, so please check your emails, including your junk/spam regularly. We regret we cannot contact everyone who is not selected for an interview, therefore if you do not hear from us within 21 days after submitting your application, please assume you have not been successful on this occasion.