Income Collection Officer

Vacancy Filler Limited
£25,000 - £29,999
26 Oct 2020
28 Oct 2020
Contract Type
Part Time
A future-focused and progressive not-for-profit housing association, we want to make Oldham a place where people are proud to live and work. To deliver our promises to our customers we are looking for a highly motivated, customer-focussed individual to appoint to the following key position:

Income Collection Officer Grade 7 (£27,800 - £30,213)
Fixed term (9months)

The main duties of the role will include but not be limited to; ensuring timely recovery of tenant debt, minimise risk & reduce, outstanding tenant debt, contact customers as per policies, preparing court documentation, attending court and presenting evidence, providing debt and benefit advice, making referrals to both internal and external agencies to assist customers in managing rent accounts and getting customers into work, and identifying and utilising services and initiatives aimed at maximising income for residents.

Please note that to be considered for this post you will need experience of debt collection.

In return you can expect a range of benefits including:
  • Competitive salary
  • Pension contributions
  • Funded healthcare cash plan
  • A basic holiday entitlement of 25 days plus 8 statutory bank holidays.
  • Up to 5 days attendance-related leave
  • Flexible working
  • Enhanced maternity, paternity and adoption leave
  • Discounted gym membership
  • Vouchers or cashback on holidays, shopping or days out

If you have a passion and commitment for delivering excellent services with leadership and enthusiasm to deliver the best experience to our customers we encourage you to apply.

We positively encourage applications from disabled people, women, young people, Veterans and serving British regular or reserve Armed Forces Personnel, the LGBT community and the BME community.

The deadline for completed applications is Wednesday 4th November 2020 at 8am

Interviews and assessments to take place on W/C 9th November 2020