Information Advice and Guidance Advisor

Recruiter
Lynx Employment Services Ltd
Location
Sheffield
Posted
28 Oct 2020
Closes
31 Oct 2020
Ref
1788958979
Contract Type
Permanent
Hours
Part Time
Lynx Services is currently recruiting for an advisor to support the operational delivery of externally funded contracts relating to employability through the delivery of appropriate information advice and guidance activities and interventions as required ensuring all associated contract outcomes and outputs are achieved.

Responsibilities

·To identify and assess the needs of individual customers and record the results using contract compliant and quality assured mechanisms which provide a baseline from which progress and achievement can be measured.

·Develop up to date information on a complex range of issues covering numerous agendas, signposting and making appropriate referrals to other departments and organisations as required.

·Support in the preparation of clear and concise person centred Action Plans, reviewing on a regular basis, ensuring both qualitative and quantitative data can be extracted.

·Have some experience of the local labour market to inform planning of or referral to relevant interventions or activities which ensure customers progress into and sustain employment.

·Facilitate effective and efficient job search activities relevant to the skills and abilities of the individual, their proximity to the labour market and the contract being delivered.

·Maintaining accurate records and report performance in line with contract and service performance management systems, processes and timelines.

·To use or develop specific IT packages as directed to record information and produce reports.

·Carry out audit checks to ensure that all documentation is completed and compliant with all relevant quality or contractual standards and requirements.

·Support with Planning and delivering relevant, high-quality activities and interventions to individuals and groups ensuring full compatibility with specific contract requirements

·Participate in and contribute to meetings, development activities, quality assurance interventions or review boards as required.

·Support, motivate, counsel or direct individuals including those with learning difficulties and disabilities, complex health needs or multiple barriers to employment to engage in relevant activities and interventions which support their progression to work.

·To undertake tracking of individuals, provide in-work support or undertake other required activities to ensure successful and effective contract delivery

·Liaise and collaborate with internal and external stakeholders, including employers managers, employees and customers, ensuring information and communication links are maintained and a responsive, quality service delivered

·Ensure customers are equipped with the skills, resources and knowledge to meet employers’ expectations.

·Have up to date information on a complex range of issues covering numerous agendas, signposting and making appropriate referrals to other departments and organisations as required.

·Plan and deliver relevant, high-quality activities and interventions to individuals and groups ensuring full compatibility with specific contract requirements

·To provide in depth Careers advice and guidance to individuals on the programme taking account of statutory requirements where relevant.