Help desk Operative - Temporary

Recruiter
Page Personnel Finance
Location
Southampton
Salary
£15,000 - £19,999
Posted
21 Nov 2020
Closes
24 Nov 2020
Ref
1827632673
Category
Accounting
Contract Type
Permanent
Hours
Part Time
Despite the current circumstances my client in Southampton is now facing a large increase in work meaning they are now looking to recruit a Help desk Operative on an interim basis.

Client Details

My client is a well established organisation based in Southampton.

Description

As the Help desk Operative you will be responsible for:
  • Answering inbound customer calls
  • Dealing with queries ideally on the first phone call or logging the query for further investigation by other teams
  • Working towards KPI's set up by your team leader to achieve the desired number of calls per day
  • Always adhering to company guidelines to give customers the best experience on the call

Profile

In order to be considered for the role you will:
  • Ideally be available on short notice for temporary work
  • Have previous customer service experience, ideally in a call centre environment
  • Must be IT Literate as you will be working from home initially so need to be comfortable with systems and MS Word and Excel.

Job Offer

The chance to work for a great organisation.