Business Services Administrator

Recruiter
Pertemps Newcastle
Location
Newcastle Upon Tyne
Salary
Up to £10,000
Posted
21 Nov 2020
Closes
26 Nov 2020
Ref
1836449727
Contract Type
Permanent
Hours
Part Time
Our client, based in Benton, Newcastle is currently looking for a Business Services Administrator to provide support to the local Advisors and Service Managers. The successful candidate will contribute to the efficient management and progression of cases from receipt to closures.

This is a temporary position up until the end of March 2021 with the possibility it could be extended or become permanent. You hourly rate will be £9.58.

Experience
We are looking for someone who has the ability to deal with sensitive matters and have an understanding of confidentiality issues, including data protection. In order to succeed in the position you must be able to demonstrate a high level of attention to detail, have proficient IT skills (Word, Excel and Outlook) and have excellent listening and oral communication skills.

Qualifications
  • Minimum of NVQ2 in a relevant area or willing to work towards this in the future

Duties will include:
  • Updating records on the electronic case recording system
  • Sending out letters and information packs to service users and follow up missing information
  • Telephone duties, acting as the first point of contact
  • Liaising with other offices

The working hours are 9am-5pm (Mon-Thurs) and 9am-4.30pm (Friday)

You will be required to pass an Enhanced DBS check and provide 3 years employment references