Dispatch Clerk

Up to £10,000
24 Nov 2020
29 Nov 2020
Contract Type
Part Time
Are you dreaming of working in a role where you can help people everyday?

Do you have a methodical approach to work and able to keep calm under pressure?

REED Business Support have a role for you!

We're currently recruiting for Emergency Services dispatchers in Chelmsford. Our client wants additional people to join their team on a temporary basis for nine months, starting 14th December.

Role: Dispatcher

Contract: Temporary for 9 months

Hours: Shift Patterns to be confirmed; office is open 24/7 so we do need candidates who can commit to full time hours across days/nights and weekends with full flexibility. The shifts are 12 hours and will be starting at 7 am or pm once through the training. The training period will be 2 weeks in the classroom and then mentoring for as long as required.

Pay: £11.20 per hour basic, increasing to £16.80 for unsociable shifts respectively.


To manage and initiate effective and efficient deployment of emergency resources, in response to requests for service from the public in accordance with the system status plan where appropriate. You will also be taking 999 calls on over flow from time to time so must be open to this.

You will be forming part of a team of Dispatchers who each provide management of front-line Trust resources over a specific geographical area, covering as a whole, the East of England region, on a 24/7 basis (365 days per year) working rotating shifts.

Skills & Experience Required:

We need individuals who have a good standard of education to include 3 GCSEs at Grade C or above (including English Language), or equivalent qualifications or experience, and good computer literacy. Administrative experience is a must and desirable transferable skills. Candidates will need to pass two online assessments and carry out enhanced background checks. You will also need to be immediately available to start work with no prebooked commitments, and have a full UK driving license and access to your own vehicle (due to company location).

Company Benefits:

- Free onsite parking (to be confirmed)

- Paid training

- Overtime available and increased pay rates for unsociable shifts

Sounds great, right? Apply today and one of our expert consultants will be in touch.

Please note, we are only accepting applications online due the volumes and it may be difficult to take a call as we are working remotely. Please do give us time to assess applications and we will come back to you at our earliest convenience.