Domestic Violence Duty Line Worker

Hays Specialist Recruitment Limited
02 Dec 2020
07 Dec 2020
Contract Type
Part Time
Brilliant women's charity need support worker to join the domestic violence duty line team until March 2021

Your new company
A rewarding opportunity for one of Bristol's leading charities. They are growing and are looking for someone to join the team on a full time basis who can provide empowering and positive support, advocacy, signposting and crisis interventions to victims and survivors of domestic violence.

Your new role
You will be working as part of a small team who respond to crisis and emergencies of women and children who are suffering domestic violence. You will be the first point of contact for vulnerable women who call the charity and will need to risk assess their situation, you will listen to them and be empathetic yet practical and start building a relationship with them to start putting a support plan in place. You may need to refer them to other teams within the charity or to external agencies.

What you'll need to succeed
You will have experience in working with people who are in crisis: experience in domestic violence is desirable. You will have experience in safeguarding; in responding to emergency situations, be able to maintain a calm and measured approach; have experience of putting together risk assessments and support plans; knowledge of housing and other agencies in Bristol. You will need to be a quick learner and have good attention to detail and brilliant customer service skills, especially over the telephone.

What you'll get in return
You will have the opportunity for a long term contract, access to great training and support from your team leader, competitive pay rate and free enhanced DBS if you do not already have one. This is a fantastic opportunity that is not likely to last long!

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at