Customer Services

Recruiter
Hays Specialist Recruitment Limited
Location
Telford
Salary
Up to £10,000
Posted
09 Jan 2021
Closes
20 Jan 2021
Ref
1919740553
Contract Type
Permanent
Hours
Part Time
Customer Services Administrator £10,00 + Telford

Your new company
A leading business with an excellent reputation within are their field are seeking a Temporary Customer Service Administrator to join their hard working team on an ongoing basis.

Your new role
  • Receive new sales orders from business customers, and process sales
  • Liaise with teams and suppliers to check order information and progress
  • Evaluate all relevant information to effectively handle customer enquiries or complaints
  • Accurately process and verify sales orders, along with returns requests and invoice queries
  • Keep written / electronic records of customer interactions, enquiries, comments or complaints
  • Communicate and coordinate with internal departments
  • Liaison between Sales team for adhoc projects and urgent customer requests


What you'll need to succeed

  • Previous experience in order management/processing, sales support or similar is required
  • Excellent written & verbal communication skills and interpersonal skills to connect with internal and external contacts
  • Ability to multi-task, prioritise and meet deadlines
  • Proficiency with MS Office including Excel, Word, Power-point, Outlook and Internet
  • Excellent attention to detail, strong sense of urgency and ownership
  • Confident, self-motivated, flexible and willing to learn new skills
  • Able to think logically, accurately and pro-actively


What you'll get in return

Excellent salary
Free parking
Great working environment

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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