Service Manager

Prospect Us
Little London
Up to £10,000
11 Jan 2021
16 Jan 2021
Contract Type
Part Time
Our client provides a range of innovative services to help vulnerable women avoid, survive and exit the criminal justice system. They are now recruiting a dynamic Service Manager to oversee their South London-based services including their innovative pilot programme, aiming to reduce female reoffending rates through targeted intervention, as well as their Lambeth-based 'Hub', delivering one to one support and advocacy, group work, counselling, specialist substance misuse and domestic abuse services for women who are in contact with, or at risk of being in contact with, the criminal justice system.

The Service Manager will provide strategic oversight and operational management of our client's South London projects, ensuring quality standards are consistently met, staff are effectively managed, partnerships are established and maintained and budgets are appropriately managed. The Service Manager will oversee at least 11 members of frontline staff, and will work to develop and manage service delivery plans for all services, incorporating key milestones and ensuring the delivery of project outputs and outcomes. The Service Manager will act as an ambassadorial figure for the organisation, and will consistently work to represent the needs and experiences of women affected by the criminal justice system.

To apply for this role, you must be an experienced Manager with significant experience of developing, managing and delivering services supporting women with experiences of the criminal justice system (including trauma, exclusion, mental health and substance misuse issues). You must have extensive experience of managing multiple staff within complex staffing structures, and will have significant experience of producing monitoring and evaluation reports for funders and key stakeholders. You will have demonstrable experience of working collaboratively with external agencies and partner organisations at a strategic level.

Please note this role is interim for a minimum of 3 months (initially working from home due to Covid-19 restrictions).
To be considered, you must be in possession of a fully enhanced DBS check, issued within the last year or registered to the online update service.

Please also note, this post is restricted to women only as a genuine occupational requirement under Schedule 9 paragraph 1, Equality Act 2010