Site Sales Executive NOMA - London

Recruiter
REED
Location
Wimbledon
Salary
Up to £10,000
Posted
12 Jan 2021
Closes
15 Jan 2021
Ref
1923735831
Category
Retail and Sales
Contract Type
Permanent
Hours
Part Time
To sell 36 private sale units

Prefer candidates with experience of outright private sales - possible that will need to deal with international customers.

To work on a 2 person rota ensuring the scheme is covered 7 days a week from 11:00 â€" 1900 and any special event attendance

Agreed commission scheme of £300 on exchange and £150 on completion.

Key responsibilities
  • To be responsible for frontline sales performance for Private Sales and any other sales related products offered by the client.
  • Deliver sales performance to individual targets to ensure reservations achieved from plan and stock.
  • Close liaison with the After Sales team, independent mortgage advisors, solicitors, Service Charge team and Housing Management on all sales-related matters.
  • Close and efficient management of sales leads ensuing high levels of customer satisfaction.
  • Excellent conversion rates from sales lead to reservation.
  • The ability to keep sales to tight timeframes for processing.
  • To be expert in the ‘site’ and location to inform and promote the development and location.
  • To be expert in our specification and product to inform and sell to customers with the ability to understand plans and property technical information and be able to sell accurately from plan.
  • The ability to explain to customers - service charges, estate charges, ground rents, stamp duty and the responsibilities and obligations associated with different products.
  • The ability to be able to explain freehold and leasehold terms and conditions and talk through the conveyancing process and guide buyers through the customer journey.
  • An ability to assess applicants and qualify their eligibility on different terms depending on the sales product.
  • To keep the marketing suite and show homes presentable at all times managing cleaners and contractors as required.
  • To be responsible for all delivering sales in line with industry regulations such as fraud, money laundering, GDPR and property miss-descriptions.
  • In some cases to be responsible for negotiating the optimum price within pre-set margins.
  • Responsibility for managing stock units on site to maintain the condition, safety, functionality and presentation of properties.
  • Provide accurate and fully detailed reservations to Regional Sales Managers for internal approval.
  • Lead on sales viewings, launches and events.
  • Timely reporting of performance KPIs, ensuring 100% data accuracy.
  • To be based in onsite sales suites/show homes with a flexible approach to location to drive sales and customer service.
  • Ensure sales suites and show homes are maintained to ensure presentation and security is kept to high standards.
  • Potential to work alongside agents in some situations to either manage or support their performance.
  • To feed into daily, weekly and monthly reporting on sales leads, viewings, reservations, cancellations, customer service feedback.
  • To resolve customer complaints and issues in a professional and expedient manner at all times.

Experience and pre-qualification criteria
  • Experience of the property sales and marketing process.
  • A good knowledge of Private Sale and Help to Buy products where necessary.
  • Personal drive and motivation to meet and exceed sales targets.
  • Experience of working with solicitors, mortgage brokers, surveyors and agents.
  • Confidence to run sales offices on sites and represent sales and the wider company brand.