Welsh Speaking Reception & Switchboard Operator

Hays Specialist Recruitment Limited
Up to £10,000
10 Jan 2021
15 Jan 2021
Contract Type
Part Time
Welsh Speaking Switchboard Operator - Temporary role for 3 months - £9.61 per hour - Starting ASAP.

Your new company
You will work for a well established educational body based in Treforest, which offers onsite parking and is accessible via some public transport routes. At the moment the organisation is asking staff to work from home so this role will be remote working for the time being but that could change subject to Government updates and then you would be required to work on site.

Your new role
You will be required to contribute towards the delivery of a professional, effective and efficient reception and switchboard service through supporting the University's user community (comprising student, staff and guests), handling telephone, online and face-to-face enquiries for switchboard and general IT enquiries. You will also provide user support and enquiry resolution for users, using the switchboard or other relevant system (e.g. case management system).

What you'll need to succeed
Excellent customer service skills are needed for this role, you must be able to communicate through the medium of Welsh and English and be able to answer correspondence via email in Welsh and English also. Experience of working within a Reception or Switchboard or Customer Support/Facing role is required and you must be confident to work on your own initiative dealing with high volumes of queries.

What you'll get in return
You'll join a great organisation for an initial period of 3 months, the role will be remotely based for the time being so IT equipment will be provided. You will earn an hourly rate of £9.61 per hour and the role is a full time post working 37 hours per week Monday to Friday.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

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