Customer Account Coordinator

Recruiter
Busy Bee Recruitment
Location
Cambridge
Salary
£15,000 - £19,999
Posted
10 Jan 2021
Closes
15 Jan 2021
Ref
1921152793
Category
Retail and Sales
Contract Type
Permanent
Hours
Part Time
This role will be to work in a fast-paced sales office environment and will be to support the Sales Manager whilst looking after key customers. To be suitable for this role you must have excellent verbal and written communication skills and be comfortable to liaise with both internal and external customers. You should also have some experience of processing sales orders alongside working to deadlines. Use of a CRM would be a distinct advantage for this role. Further training and progression opportunities will be available for the right candidate who shows a positive working attitude.

Start: ASAP
Location: Waterbeach, Cambridgeshire
Hourly Rate: £19,000 + discretionary bonus
Hours: Monday - Thursday 8am - 16:45pm, Friday 8am - 12:30pm (37.5 hours per week)
Duration: Temporary - Permanent

Duties will include:
  • Maintenance of the company CRM system
  • Processing of sales orders
  • Dealing with customer enquires and customer complaints
  • Sending out and chasing quotations
  • Providing aftersales support
  • Working to company KPI’s
  • Being proactive across departments including marketing and business development
  • Informing client of any delays for orders
  • Assisting with export / imports and shipping

Experience Required:
  • Sales and customer account management experience
  • Previous experience of using a CRM
  • Excellent verbal and written communication skills
  • Able to communicate with internal and external customers
  • Excellent computer proficiency (MS Office - Word, Excel, and Outlook)
  • Able to work under pressure and meet deadlines, while maintaining a positive attitude
  • Ability to work independently and to carry out assignments on time
  • Organised, Motivated and have a proactive approach.

If you have not received a response within 3-5 working days, unfortunately your application has been unsuccessful. Busy Bee Recruitment Ltd is acting as an Employment Business for this Temporary to Permanent vacancy.