Interim Revenues Officer - ASAP

Expiring today

Carry out clerical and administrative duties in the Revenues Section to enable billing, collection and recovery of arrears of Council Tax and Business Rates.

Client Details

My client is a local council which takes excellent care of its employees.
Work in line with the Council's Vision and Values to promote a culture which aims to deliver a high standard of service by working together to exceed our customer expectations.

Description

Promptly and accurately process Council Tax and Business Rates information received by post, telephone, email or personal interview.
Check and issue all relevant arrears notices including reminders, final notices, summons and letters confirming special payment arrangements.
Check and issue all relevant billing documentation, including bills and enclosures.
Make decisions in accordance with relevant regulations on:-
-Council Tax liability, discounts, exemptions and reductions for disabled persons.
-Business Rates liability and rate reliefs.
-Payment arrangements for Council Tax accounts in arrears, and decide and instigate the next stage of recovery action up to and including enforcement agent action.
-Payment arrangements for Business Rates accounts in arrears and decide and instigate the next stage of recovery action up to and including enforcement agent action.

Profile

You will need to have a detailed knowledge on the source of local Government Income in particular Council Tax, Business Rates, Sundry Debtors, Parking, Overpaid Benefits, Housing Options Rent, THH Rent, Service Charges and Major Works.
Use Capita (Academy) experience preferable
Use of IDOX system preferable
Ability to work well in a team
Be very organised, with great attention to detail.
Previous experience working with in local government preferable
Process work in a timely and accurate manner to enable internal and national targets and performance indicators to be achieved.

Job Offer