Order Processing Administrator

£20,000 - £24,999
11 Jan 2021
15 Jan 2021
Contract Type
Part Time
Temporary Order Processing Administrator

A superb opportunity has arisen for a motivated and highly capable individual to join a global organisation in the role of Order Processing Administrator. The position would suit an effective multitasker with good attention to detail and great administrative skills.

The team play a key role in delivering exceptional customer service to the business key stakeholders, from initial point of contact and placing of orders, through to the aftersales service, ensuring the customer experience is exceptional throughout the entire process. This team role requires individuals who are highly motivated, are passionate about customer service, and encourage engagement with the customer.

The key to the role is communication. Not only to guide our customers to manage their expectations but to liaise with other departments to resolve issues to a high level of customer satisfaction. Complex customer queries are dealt with through exceptional communication skills. You will provide helpful friendly service to encourage the customer to think of the organisation first when they have a question or a need for their research.

Language skills are a bonus especially Spanish, Hungarian or Czech

£22,000 to £23000 per annum. 9am to 5.30pm Monday to Friday.

Essential Duties & Responsibilities:
  • Responsible for assisting with the smooth running of the department
  • Sourcing stock from the relevant company brands in a timely manner
  • Taking receipt of products and allocating stock to orders efficiently
  • Creating stock items on the inventory system
  • Maintain product files on the inventory system including pricing
  • Maintain up to date stock levels to meet the target same day delivery goals
  • Regular liaison with suppliers, the Distribution Centre and internal teams
  • Providing exceptional customer service to key internal and external departments
  • Additional purchasing related reports and administration as required

Minimum Requirements/Qualifications:
  • GCSE or equivalent education passes in Maths and English
  • Accurate and fast data entry skills
  • Strong IT skills including Outlook, Excel and Word
  • Experience of using Sage would be beneficial
  • Previous experience working in a purchasing / import & export environment would be an advantage

Skills required/desired:
  • Highly organised and with great attention to detail
  • Experience in Export/Import and VAT handling
  • Strong interpersonal interaction skills
  • Excellent written and verbal communication skills
  • Ability to remain calm under pressure
  • Feel comfortable working in a fast-paced environment
  • Able to prioritise a varied workload
  • Adaptable and open to change
  • Positive and “can do” attitude
  • Team worker with the ability to take own initiative and work independently
  • Responsible and reliable
  • Flexible attitude to cover work as required

To find out more or to apply please contact Zoe at Brellis Recruitment today