Neighbourhood Services Officer

Page Personnel Property & Construction
Up to £10,000
13 Jan 2021
12 Feb 2021
Contract Type
Part Time
An opportunity has arisen for a Neighbourhood Services Manager to join a leading Housing Association. Within this role, you will provide an excellent Housing Management service to a patch in Kent, including managing tenancies, conducting estate inspections, resolving ASB cases and handling leasehold and tenancy queries.

Client Details

A leading Housing Association is seeking an experienced Housing individual to provide a a Tenancy and Property management service to a Housing portfolio.


The key responsibilities:
  • Manage a Housing portfolio in Kent, providing a high-level Housing Management service.
  • Conduct regular estate inspections and monitor the neighbourhood service, ensuring all is maintained to an a high standard.
  • Handle leasehold and tenancy related enquiries in accordance with our contractual requirements and service standards.
  • To ensure an effective response to ASB and other tenancy breaches, taking appropriate speedy enforcement action as necessary including court attendance.
  • To sign-up new tenants and shared owners ensuring void turnaround times are minimised.
  • Ensure that vulnerable residents are signposted to key agencies. Provide appropriate support in our capacity as landlord.
  • Enforce arrears recovery policy and procedure including proactive discussions with residents, pre-court visits and eviction attendance.


The successful candidate:
  • Solid experience in Housing Management.
  • Experience in Property and Tenancy Management.
  • Experience resolving Anti-Social Behaviour cases.
  • Excellent communication skills.

Job Offer

The successful candidate will be welcomed into the Neighbourhood Services team within a leading Housing Association. This is a temporary contract, offering a competitive Hourly Rate and an immediate start.