Suitability Assessment Officer

Recruiter
Adecco
Location
Little London
Salary
Up to £10,000
Posted
19 Jan 2021
Closes
21 Jan 2021
Ref
1944353663
Contract Type
Permanent
Hours
Part Time
View Job Order - Details
The main role of the post holder is to carry out suitability and affordability assessments in the Housing Needs Service to determine the suitability of accommodation provided to homeless households, and make specific recommendations in accordance with the council's accommodation offer policy so that any future accommodation that may be offered to homeless households meet their needs.

* Candidates should have a basic understanding of homelessness legislation, discharging homelessness duty through a private rented sector offer, the Homelessness (Suitability of Accommodation)(England) , the relevant sections of the Homelessness Code of Guidance, and other relevant legislation.

* They are also expected to have knowledge of or experience in housing benefits calculations, housing element of universal credit , good knowledge of Welfare Benefits and benefit cap exemptions, affordability assessments, and understanding of Housing Markets and local housing allowance and preferably homelessness suitability reviews.

* They will be expected to take responsibility to holistically assess customer's circumstances by conducting interviews, undertaking visits to customers in their homes when appropriate, conducting enquiries and collecting information, to be able to verify their circumstances, so that a full suitability assessment can be conducted, taking into account all circumstances and needs of homeless households.

* Candidates are expected to have casework management experience, keeping and maintaining detailed written reports of developments in each case according to the established procedure, effectively manage a caseload ensuring that cases are prioritised and suitability assessments are completed in a timely manner. Ability to maintain accurate case notes is essential.

* Candidates should be able to understand and analyse complex information and to effectively communicate at all levels either face to face, by telephone, in writing or electronically with customers, colleagues, managers, legal advice agencies, education services, support workers, medical professionals and other relevant internal and external partners.

* They will be expected to prioritise well within a challenging workload, have the ability to engage with a diverse range of audiences in a courteous and professional manner, and work flexibly as part of a team to support colleagues and manage
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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