Personal Searcher

We are looking for a Personal Search Agent to join our expanding team to travel to local councils and accurately record specific property information, mainly “Land Charges”, Planning, Highways and Building Regulations.

( After lock-down - currently be home-based)

The role will involve:

• Using our dedicated website to access all work requests.
• Booking appointments both over the phone and via email, with the relevant councils and updating the system within 24 hours of request received
• Diary management of appointments made with local councils/authorities
• Carrying out the actual ‘search’ at the council office following individual councils’ processes, whilst ensuring accuracy at all times
• Updating all search results on the website within 24 hours of appointment
• Maintain good relationships with contacts at the Councils
• Answering any queries that may be raised by the Customer Services team

The role is flexible and has a guaranteed 16 hours per week, however overtime is available meaning hours could vary between 16-25 per week. Hourly rate is £9.09 per hour, due to the role requiring travel, mileage costs of £0.45p per mile will be paid when safe to travel.

We are looking for an enthusiastic process driven individual who have the following;

• Excellent attention to detail and accuracy

• Good time management skills, ability to organise own diary to meet KPI’s
• Excellent communication skills, both verbal and written
• Being able to work on own initiative and work remotely
• Flexibility to work around council appointment availability
• Must own equipment, PC or Lap top and have good internet connection
• Have access to own mode of transport and relevant licence.