Personal Searcher

Location
DE1 2FS, Derby
Salary
£9.09 per hour for 16 hours per week
Posted
12 Mar 2021
Closes
11 Apr 2021
Ref
DerbyCity1
Function
Administration
Contract Type
Permanent
Hours
Part Time

We are looking for a Personal Search Agent to join our expanding team to travel to local councils and accurately record specific property information, mainly “Land Charges”, Planning, Highways and Building Regulations.

( After lock-down - currently be home-based)

The role will involve:

  • Using our dedicated website to access all work requests.
  • Booking appointments both over the phone and via email, with the relevant councils and updating the system within 24 hours of request received
  • Diary management of appointments made with local councils/authorities
  • Carrying out the actual ‘search’ at the council office following individual councils’ processes, whilst ensuring accuracy at all times
  • Updating all search results on the website within 24 hours of appointment
  • Maintain good relationships with contacts at the Councils
  • Answering any queries that may be raised by the Customer Services team

The role is flexible and has a guaranteed 16 hours per week, however overtime is available meaning hours could vary between 16-25 per week. Hourly rate is £9.09 per hour, due to the role requiring travel, mileage costs of £0.45p per mile will be paid when safe to travel.

We are looking for an enthusiastic process driven individual who have the following;

  • Excellent attention to detail and accuracy
  • Good time management skills, ability to organise own diary to meet KPI’s
  • Excellent communication skills, both verbal and written
  • Being able to work on own initiative and work remotely
  • Flexibility to work around council appointment availability
  • Must own equipment, PC or Lap top and have good internet connection
  • Have access to own mode of transport and relevant licence.