Head of Cyber Operations (Detection and Response)

London, Bristol and Norwich
30 Mar 2021
29 Apr 2021
IT, Internet
Contract Type
Full Time

Our Global CISO Team is currently seeking a Head of Cyber Operations (Detection and Response) to join their innovative and forward-thinking team! The role can be based in London, Bristol, or Norwich, however travelling to London a few times per month will be required post pandemic.

At Aviva, we rely on our global cyber security operation function to keep our customers and employees safe, therefore we need you to provide leadership and continuous improvements for us across our cyber detection and response capability. Not only will you be a part of a phenomenal team in a challenging and rewarding role, you will also be truly valued in the organisation. We are counting on you to lead and manage the detection and response function within the global cyber security operations function, to prevent/respond to information security threats and incidents globally, across all Aviva markets and locations. You will be responsible for managing a global security operations team providing global 24/7 security monitoring of the Aviva technology estate.

As the Head of Cyber Operations, you will also develop on and lead the global centre of excellence for cyber detection and response along with planning, prioritising and conducting cost analysis for future technical services and tooling to deliver the global security strategy and roadmap.

Responsibilities in the role:

  • Maintain and grow the engagement model with IT delivery and architecture teams to integrate cyber security operations into BAU and change activities, ensuring that security is built into Aviva systems, infrastructure and culture
  • Analyse and interpret complex technical information to identify patterns and trends, root cause, relationships and causal links
  • Lead from a security perspective in complex recovery and security incident scenarios. Supervise security recovery events, with technology staff (and sometimes vendors) until services are recovered and secure
  • Responsible for advising on effective spend for technical security tooling and services >£4M per annum, along with driving more efficient and effective utilisation of existing tools, processes, licenses and resources
  • Manage operational security services delivered to Aviva by 3rd party suppliers
  • Contribute strategic technical input into the CISO Operations management team
  • Ensure technical security risks are raised and managed in the risk portfolio
  • Mentor and coach more junior colleagues and provide support to peers within CISO and IT

Skills and experience we're looking for:

  • Strong knowledge of defensive and detective tooling both on premise and in the cloud
  • In depth knowledge of enterprise architectures and operations
  • Experience with leading multiple complex activities simultaneously to short timescales
  • Experience leading a global team in a 24/7 environment
  • Strong knowledge of operational security management across multiple platform environments
  • Experience with building relationship and engaging with all levels of management and communicating complex technical issues to a range of audiences
  • Ability to manage external supplier relationships to secure the best value and service for Aviva
  • Experience managing a budget worth £4m+
  • Able to work collaboratively and effectively with teams across multiple IT disciplines
  • A strong understanding of risk management principles and practices
  • Experience with of service level agreements, commercial engagements and contract negotiations
  • Experience managing security incidents in a complex and regulated enterprise environment
  • It is not essential to have experience working at a global scale, however this would be beneficial

Qualifications - desirable

  • CISSP (Certified Information Systems Security Professional)
  • CISM (Certified Information Security Manager)

What will you get for this role?

  • A competitive salary depending on location, skills, experience and qualifications
  • Generous defined contribution pension scheme
  • Annual performance related bonus and pay review
  • Holiday allowance of 29 days plus bank holidays and the option to buy/sell up to 5 additional days
  • Up to 40% discount for some Aviva products through "My Aviva Extras" plus discounts for Friends and Family (some exclusions apply)
  • Excellent range of flexible benefits to include a matching share save scheme

Working at Aviva

At Aviva, we're people with a purpose. To be with you today, for a better tomorrow.

We bring this to life by ensuring managing risk is at the heart of the way we all work. We love people who do the right thing for our customers, and our colleagues. We want people who speak up, who take ownership, and who make good decisions.

The way we do this is important too, we're all about our people - that's you - so we can be pretty flexible. If you want to work from home some of the time or change your hours so you can pick up your kids or care for someone in your family, we're very open to that. In fact, we don't advertise roles as either part or full time, because we know each person has different needs, just as each business area has different needs. So, it's up to you to discuss working hours during your interview.

We care deeply about being inclusive and that means we encourage applications from people with diverse backgrounds and experiences. We want our employees to bring their whole self to work and that starts with you.

We interview every disabled applicant* that meets the minimum criteria for the job. Once you've applied, please send us a separate email stating that you have a disclosed disability and we'll make sure we interview you.

We'd love it if you could submit your application online. If you require an alternative method of applying, please give Lacey Lane Mckoy a call on 0207 255 0884 or send an email to lacey.lane-mckoy@aviva.com

*As defined in The Equality Act 2010*. By 'minimum criteria' we mean you should provide us with evidence which demonstrates that you generally meet the level of competence required and have the qualifications, skills or experience defined as essential to perform the role.