Business Service Project Manager

Milton Keynes
35000.00 - 40000.00 GBP Annual + GBP35000 - GBP40000/annum
03 Feb 2017
18 Feb 2017
Contract Type
Full Time

Santander is one of the fastest growing banks in the UK offering award winning products to their customers. Established in 2007, Geoban UK provides operational support and services to more than 17 million Santander UK customers. Geoban is a wholly owned subsidiary of the Santander Group.

With a team of around 3,500 people based across 11 UK locations, Geoban has a vision to be the best-in-class provider of innovative operational service excellence. They provide critical shared service support to retail banking, corporate banking, payments, business banking, cards, collections and customer contact across Santander's UK operations. Their services are used by every person in the UK and they are at the forefront of major change programmes across a range of areas.

The Role

The Business Service Project Manager has a unique role within Geoban. You will be involved in reviewing and outlining the services provided to one division of the Santander Group and identifying key areas for improvement and suggest activities in order to carry out improvements.

Key Technical Competencies

We are looking for individuals with a proven track record in:

* Process Mapping of internal and external procedures relating to 3rd party suppliers
* Analysing and reviewing Management Information relating to Service Level Agreements;

* Invoices
* Billing
* KPIs

* Identifying and resolving service related problems within a financial services setting
* Sustaining BAU service management

Due to the nature of the project this will initially be a 3-6 month interim opportunity, therefore we are keen to speak with individuals who have demonstrable experience of working within a fast-paced environment and are able to pick activities up quickly and deliver within a deadline driven environment.

Based in either Milton Keynes or Leicester, this role will require travel across the UK and is well-suited to an individual who is currently looking for their next interim project.

This is an excellent opportunity to join a forward thinking, progressive and exciting business who are true leaders in their field. Retained by Geoban, Exclusive Ltd are a professional recruitment business with offices across the UK and your application will be treated in the strictest of confidence.

To apply please click below or for a confidential conversation please call Victoria Colverson.

Geoban is an equal opportunities employer providing an excellent environment to thrive and develop