Male) Support Officer - Mental Health - Camden - GBP11.28ph

11.28 - 11.28 GBP Hourly + GBP11.28/hour
08 Feb 2017
23 Feb 2017
Contract Type
Full Time
Male) Support Officer - Mental Health/Complex Needs - Camden - GBP11.28ph - Temp - Full-time

Location: Camden
Environment: Supported accommodation across 3 services within close proximity to each other.
Duration: Until 31.03.2017
Salary: GBP11.28 per hour
Start date: ASAP
- 37.5 hours per week
- The role will involve working Monday to Sunday on a rolling rota basis between the hours of 8am - 9.30pm and on average one sleep in per week.

About the role:
The service aims to improve the quality of life of our customers, building confidence and skills to allow them to live independently while playing an active role in their communities.

You will hold a caseload of clients, providing support services to customers through a support planning system.

Key responsibilities:
• Carry out assessment to identify and prioritize needs.
• Use SMART goal planning to provide needs led holistic support.
• Develop and maintain positive links with key stakeholders.
• Create an environment that promotes opportunities for customers to develop, learn and enable skills towards independence.
• Comply with all relevant policies & procedures, including but not limited to: Safeguarding, Health & Safety, Customer Care, Equality & Diversity, the Code of Conduct etc.
• Where required, administer medication & ensure appropriate records are maintained.
• Provide a comprehensive support planning service to customers in line with the department's policies, procedures and approach.
• Ensure customers are fully informed of their rights and responsibilities regarding the service, and are enabled and empowered to get involved in the running of the service through consultation and participation.
• Set up and maintain customer files and ensure that accurate and up to date records are kept of support provided to customers
• Make full use of IT & other technologies for appropriate tasks
• Where appropriate, complete all tasks to meet targets towards minimising voids
• In accommodation based services, liaise closely with the Housing Management Team to identify problems with Housing Benefit payments, review rent collection and address other tenancy-related matters.
• Support customers to develop the necessary skills to live independently, and to access training, education and work.

Required experience and skills:
• Previous experience supporting clients with mental health support needs
• Sound knowledge and understanding of issues affecting individuals suffering from acute mental health issues.
• Ability to work independently, taking responsibility for a caseload
• Knowledge and understanding of up to date legislation, government frameworks relevant to the customer group
• Understanding of safeguarding children and adults
• Experience of undertaking customer assessments, support planning and key-working with a clear outcome focus.
• Experience of promoting Equality & Diversity
• Ability to represent the organization to other agencies and companies where necessary.
• Strong time management skills and ability to prioritise workload.
• Ability to communicate effectively in writing
• Ability to contribute to effective team working
• IT skills including use of Microsoft packages such as Word
• Ability to provide regular monitoring information as require

How to apply:

If you feel that you fully meet the above outlined criteria for this role and would like to apply for this post, please forward your CV for consideration.

*Please note the above outlined experience is the 'minimum' first stage criteria for this role, we will therefore be unable to consider your application unless you are able to demonstrate a relevant work history in line with this position