Claims Handler

Recruiter
Anonymous
Location
Oxted
Salary
20000.00 - 27000.00 GBP Annual + GBP20000 - GBP27000/annum
Posted
09 Feb 2017
Closes
24 Feb 2017
Category
Accounting
Function
Consultant
Contract Type
Permanent
Hours
Full Time
Claims Handler

Recruitment Solutions (Folkestone) Ltd, are very excited to now be recruiting for a Claims Handler our highly recognised leading claims outsourcing & loss adjusting client within the local area of Oxted.

The role is to provide a fast and efficient and accurate claims handling service to the highest of standards for various insurers. You will be providing services to insurers to ensure that they receive exceptional customer care and support while dealing with claims and enquiries.

All About the Role!

Correspond with third parties via telephone, email and post in an efficient and professional manner
Manage personal allocation of claims, post and diary work in a timely and efficient manner
Handle claims in line with client specifications and the appropriate service standards while providing a high level of customer care
Issue payments to third parties and suppliers for settlement within an agreed delegated authority
Actively adhere to and promote the principles of treating customers fairly (TCF) and operate within Financial Conduct Authority (FCA) guidelines
All employees are expected to carry out any reasonable instruction given by their senior manager, in line with business requirements
Work will be mainly desktop but in time will involve external investigations and inspections.

All About YOU!

5 GCSE's grade A - C including Maths and English
Willingness to work toward CILA qualification
IT Literatate including basic understanding of word and excel
Excellent telephone manner
Excellent written and verbal communication
Customer service experience
Ability to work to deadlines whilst prioritising work load
Must be able to multi-task

Benefits - Competitive salary and good company rewards

Regrettably, we are currently unable to consider any speculative CV's, please only apply if you fully match the skills and experience required. If you have not had contact from us within 72 hours of your application, please assume that your application has been unsuccessful on this occasion