This is an exciting opportunity for the right candidate to join our vibrant sales support team. With the companies strong commitment to growth, they seek a self-motivated and proactive individual with a keen eye for detail and a hunger to learn about the energy industry.
Working closely with their business development and client services teams, you will be trusted to handle all sales administration tasks including pricing, query handling and internal documentation. You will also build strong relationships with their suppliers to ensure the smooth running of all our client accounts.
To make sure you succeed you will receive training and support, ensuring that you have the skills to move up the career ladder.
Your duties would include;
Compiling and explaining pricing analyses for the sales team to sell in to clients
Handling queries from clients, prospects and their sales team and providing solutions in a timely manner
Accurate and attentive data entry, ensuring data is correct at all times
Communicating, liaising and submitting contracts to suppliers
Scheduling follow-up tasks throughout the administration process, including after contract submission
Courtesy calls to let clients know that their contract has gone live
Contacting clients to set a time to review their next contract
Keeping the customer relationship management system (CRM) up-to-date
Understanding client needs by asking the right questions and identifying opportunities to cross-sell products
Generating additional revenue from our existing client base
Always keeping an eye out for errors and inconsistencies, erring on the side of caution and raising questions with clients, suppliers and the sales team where needed