Payments Supervisor - Wimbledon

Recruiter
Anonymous
Location
London
Salary
22369.00 - 22369.00 GBP Annual + GBP22369/annum inc LAW 2K
Posted
15 Feb 2017
Closes
15 Mar 2017
Category
Accounting
Function
Consultant
Contract Type
Permanent
Hours
Full Time
Payments Supervisor
Wimbledon
GBP20,369pa + LW 2K

Responsible for providing an efficient and accurate service to our customers, whilst ensuring the smooth and accurate running of the cash office. Most payments are 'on account' or debit card, the ideal candidate will have Supervisory skills.

Key Responsibilities:
• Management of cashiers including Calculation of payment amounts for buyers and taking payments
• Receipt and transfer of electronic payments, ensuring that associated administration is completed for reconciliation
• Invoicing on the system
• Processing and charging of delivery costs
• Following up on outstanding payments
• Dealing with customer queries, face to face and on the phone
• Closing and balancing of sales
• Raising sundry invoices and debt management
• Timely and accurate completion of all administration necessary to ensure the smooth running of the cash office in the branch

People Responsibilities:
This role is responsible for 1 - 5 direct reports
Qualifications / Education & Experience
• Previous cashier experience
• Strong administration skills.
• Excellent customer service skills
• A keen eye for detail
• Ability to work within rigid regulations and procedures
• People management skills with demonstrable experience of successfully managing a team
• Excellent communication skills, both written and verbal, and interpersonal skills
• Self motivated, flexible, able to use initiative and react to an ever changing environment
• IT literate with demonstrable knowledge of Excel, Word and report writing
• Excellent time management skills with the ability to work to tight deadlines and prioritise workloads, delegating tasks appropriately