Global Payments Advisor

Recruiter
Anonymous
Location
Brighton
Salary
23000.00 - 25000.00 GBP Annual + GBP23000 - GBP25000/annum benefit package
Posted
15 Feb 2017
Closes
01 Mar 2017
Category
Accounting
Function
Consultant
Contract Type
Permanent
Hours
Full Time
Global Payments Advisor

Location: Brighton

Salary: GBP23k - GBP25k

Hours: Full Time - Mon-Fri

An exciting opportunity has arisen within my clients Global Finance team for a Global Payments Advisor, in their head office based in the heart of Brighton.

The role will be responsible for dealing with high volume transactional payments, liaising with global banks, customers and internal customers in order to resolve failed payments.

Responsibilities:

* Resolving customer payment queries
* Investigating and resolving underlying causes of failed payments in accordance with agreed processes
* Ensure adjustments to resolve payment issues and updating the CRM accurately
* Advising other part of the business on payment issues
* Reconciliation
* Monitoring investigation cases and deal effectively with any issues as they arise
* Identify process weakness or failures as they arise and escalate as appropriate
* Ensure that the highest level of customer service is given at all times
* Work to strict SLA's and deadlines effectively
* Ad hoc duties as required

The right candidate will have the following:

* Proven background within a high volume transactional role ideally within the insurance industry
* Dealt with global payments and multi-currency
* Educated to A-Level standard
* Excellent numerical and communication skills
* Track record of working to KPI's

This is a fantastic opportunity to join a highly reputable organisation that offers a highly professional environment. For more information on this role please contact Sarah Nicholas on (Apply online only) or apply today!

Pier Recruitment does not discriminate on the grounds of 'protected characteristics' as defined under the Equality Act and other relevant UK legislation.

Pier Recruitment acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

If your application is successful a consultant will be in contact with you within the next 2 working days. If you do not hear within 7 days please call the office as we always wish to provide 100% customer service