Technical Author - Software/e-Learning

Recruiter
ECS Recruitment Group Ltd
Location
Chertsey
Salary
30000.00 - 40000.00 GBP Annual + Excellent Benefits
Posted
16 Feb 2017
Closes
17 Feb 2017
Category
IT, Internet
Function
IT
Contract Type
Permanent
Hours
Full Time

Technical Author - Software/E-learning
Location: Chertsey, Surrey
Salary: GBP30,000 - GBP40,000

As a technical author working for a rapidly expanding software house, you will be required to write, illustrate, review and control all customer-facing technical documentation, ensuring a single-source policy is enforced throughout the development department. One of the main functions of this role will be to product video and E-learning deliverables to support end-users.

Responsibilities:

*To write: user-facing documents (for example, E-learning modules, user guides, system administration guides and installation guides, etc), produce user-support videos, and develop on-line help systems for the company's software
*Act as a consultant in documentation matters to client services and other customer-facing departments
*Report user-level bugs and inconsistencies in behaviour of software while documenting project

Experience working for a software house, in an Agile environment and HTML5/CSS3 skills are highly beneficial. Full JD available upon application...

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