Technical Author - Software/e-Learning
Technical Author - Software/E-learning
Location: Chertsey, Surrey
Salary: GBP30,000 - GBP40,000
As a technical author working for a rapidly expanding software house, you will be required to write, illustrate, review and control all customer-facing technical documentation, ensuring a single-source policy is enforced throughout the development department. One of the main functions of this role will be to product video and E-learning deliverables to support end-users.
*To write: user-facing documents (for example, E-learning modules, user guides, system administration guides and installation guides, etc), produce user-support videos, and develop on-line help systems for the company's software
*Act as a consultant in documentation matters to client services and other customer-facing departments
*Report user-level bugs and inconsistencies in behaviour of software while documenting project
Experience working for a software house, in an Agile environment and HTML5/CSS3 skills are highly beneficial. Full JD available upon application...