Printer Diagnose Before Dispatch Engineer

Recruiter
Red King Resourcing Limited
Location
Reading
Salary
21000.00 - 24000.00 GBP Annual
Posted
16 Feb 2017
Closes
17 Feb 2017
Category
IT, Internet
Function
IT
Contract Type
Permanent
Hours
Full Time

My dynamic well establish client are urgently recruiting for a DBD engineer to join there growing team at there UK Head Office.

Based in Berkshire, My client have become a market leader of Manage Services and are the largest UK partner of HP Hardware.

Main Responsibilities

- Ensure SLA's are met by advising of remote fixes or engineer visit required.

- Having full awareness of KPI's and have the ability to prioritise tickets

- Using initiative, experience and manuals to determine printer faults from the description giving from clients.

- Through communication, gain as much information about the printer fault to successfully determine the fault.

Role Requirements

- Excellent communication skills both written and verbal

- Experience working with HP Hardware including Printers.

- Ability to work under pressure

Please send me an up to date CV or call Jack Vaughan for more information on the role/company.

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