Telephone Account Manager

Recruiter
Anonymous
Location
Woking
Salary
20000.00 - 23000.00 GBP Annual + GBP20000 - GBP23000/annum
Posted
08 Mar 2017
Closes
22 Mar 2017
Category
Accounting
Contract Type
Permanent
Hours
Full Time
Telephone Account Manager - Salary GBP20k + GBP3k OTE


- Internal sales consultant responsible for ownership and business development of a portfolio of SME customers.
- Achieve sales targets, through telephone sales, and account management, to achieve retention and growth of existing and prospect customers.
- Full time outbound telephone account management role.
- Ownership of SME accounts to achieve sales targets.
- Account management and building long term customer relationships.

Key Measures

- Achieve and exceed defined monthly and annual sales (%) targets
- Achieved through increasing customer spend and number of accounts buying.
- Work well as a team member and integral part of customer service and internal sales team.

Key Skills

- Sales driven. Self motivated, self organised.
- Deliver excellent customer service - customer orientated.
- Professional approach aligned with company values and be an ambassador for the brand.
- Sell on value and maximise margin potential through demonstrating product knowledge, negotiation and relationship building.

Activities

- Prioritise and organise activities to best achieve goals through CRM.
- Maximise potential between existing accounts, gone away accounts, and new Leads.
- Identify and develop new sales opportunities through prospect calling, negotiation and follow up calling.
- Build and manage schedule of service calls.
- Prospecting, following up, qualification and progressing of new sales leads.
- Follow up calls to product and promotion campaigns.
- Identify and develop further sales opportunities and leads, working within CRM.
- Ownership of all issues and enquiries relating to accounts.

PLEASE ONLY APPLY IF YOU LIVE WITHIN A COMMUTABLE DISTANCE OF THIS LOCATION.

Please note your CV will be reviewed against the vacancy criteria and we will contact you within one week if we wish to progress your application any further.

Copperfield Recruitment Ltd are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer