ACCOUNT MANAGER - Print Management / Commercial Print

Recruiter
Anonymous
Location
Kettering
Salary
28000.00 - 30000.00 GBP Annual + GBP28000 - GBP30000/annum
Posted
09 Mar 2017
Closes
23 Mar 2017
Contract Type
Permanent
Hours
Full Time
Job Title: Account Manager

Responsible to: Head of Client Services & Head of Commercial

Location: Kettering, Northamptonshire

Salary: GBP28k-GBP30k DOE

A leading print business are currently looking to add an experienced Account Manager to their expanding business.

Our client is one of the leading providers of print and direct mail solutions in the midlands area with over 20 years' experience in doing so.

Job Purpose

To provide an excellent customer service to all their customers, ensuring enquiries and orders are processed in a timely and efficient manner. Build successful relationships with customers to encourage repeat and new business opportunities.

Key Accountabilities

Account Management

* Work closely with the team to ensure customer accounts are dealt with in a timely and efficient manner.
* Develop accounts, building up regular business and encouraging any new business leads.
* Keep the work in progress weekly log up to date
* Provide cover for Direct Link team members in their absence
* Ensure that the Group Sales Director is advised of all enquiries and new opportunities

Sales Initiative Support

* Support the Group Sales Director with business development initiatives, including marketing campaigns.
* Accept briefs from customers, ideally face to face, clarifying all salient points and requesting additional information where necessary.
* Attract new business and raise the profile of the business by attending trade fairs, exhibitions, etc.
* Act as the eyes and the ears of the company in ascertaining competitor activity, identifying any industry developments which may have a bearing on the company.

Financial Control

* Responsible for raising quotations, order acknowledgements, purchase orders and invoices upon job completion. Procedures to be followed to ensure quotations and invoices within MIS systems for Direct Link and Eclipse 4dm accurate.
* Endeavour to maintain and ultimately increase profit margins.

Person Specification

* Strong print, direct mail and postage experience
* Proven track record of taking creative briefs and managing jobs through to finished article/pack
* Eye for detail and ability to multi-task
* Strong communication skills - both written and oral
* PC literate with experience in all Microsoft Office Applications
* Previous experience of working with the charity sector is desirable, not essential
* Understanding of ROI and Response Rates associated with the charity sector is desirable but not essential

For more information on this role, get in touch with on (Apply online only) /

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