Pensions Administrator

11.67 - 14.29 GBP Hourly + GBP11.67 - GBP14.29/hour Holiday Pay
10 Mar 2017
24 Mar 2017
Contract Type
Full Time
The primary responsibility will be to provide a full pension's administration service to clients and customers in an accurate, efficient and timely manner

As a Pension Administrator your key responsibilities will include:-

To ensure delivery to a high standard of day to day client service to include: ad-hoc requirements / reports, scheme and member events
To plan, prioritise and deliver administration activities assigned for own portfolio of client(s)
To participate in client visits / presentations
To contribute and adhere to division's operating principles
To actively participate in team meetings, provide appropriate feedback
To support, coach and 'buddy' new members of the team, highlighting / identifying any training needs. Support the Team Leader by maintaining wider team awareness
To understand the fee basis for the clients we work on. Be aware of additional fee opportunities and escalate to the Team Leader
To write and update scheme specific procedure manuals, rules and documentation in line with any changes
To participate in, and be accountable for, continuous professional and personal development including keeping up to date with statutory obligations and relevant FSA guidelines and legislation
To comply with corporate requirements including SOX controls and Data Security policy
To ensure that any potential E&O cases are addressed in accordance with an appropriate procedure to minimise companies exposure.
Upon identification, report risks to the Operations Director and/or Compliance Director to ensure appropriate risk management activities are implemented
To be responsible for own continuous professional and personal development including keeping abreast of statutory obligations and relevant guidelines and legislation
Responsible for working in accordance with the Risk Management Framework, and compliance with the policies, including participation in the management of risks (including completion of mandatory training) that may adversely affect the business, interests or reputation of any Group Company

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